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NECI 911 Dispatch Certificate Test With Questions And 100% SURE ANSWERS
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NECI 911 Dispatch Certificate Test With Questions And 100% SURE ANSWERS
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JACKLINENECI 911 Dispatch Certificate Test With Questions And 100% SURE ANSWERS
0202
Terms in this set (89)
Code of Ethics Set boundaries before any unwanted events occur
Values Belief, mission, goals or a philosophy that is really meaningful
Continuous improvement, caller satisfaction, employee development, innovation, maximize
Values of a 911 Agency
utilization of resources, and commitment to the community
Ethics The word originates from the Greek word "ethikos" meaning moral or showing moral character
1. The ability to discern right from wrong, good from evil and proprietary from in-proprietary
Two Aspects of Ethics
2. The commitment to do what is right good and proper
liability Legal responsibility for an action
A legal concept that holds someone liable for their actions and for the actions, inactions,
Vicarious Liability
errors and omissions of those employees they supervise
NECI 911 Dispatch Certificate Test
1/8
, Reasonable actions, under the circumstances, in comparison to the actions of others with
Standard of Care similar training and direction in a given situation. Failure to meet the standard of care is a
breach of duty and a component of negligence.
NECI 911 Dispatch Certificate Test
2/8
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