WGU C202 Managing Human Capital Exam | Correctly Answered and Graded A+ | 2024/2025
WGU C202 Managing Human Capital Exam | Correctly Answered and Graded A+ | 2024/2025
WGU C202 Managing Human Capital
Exam | Correctly Answered and Graded
A+ | 2024/2025
How to promote fairness in hiring practices
- Correct Answer - Establish and follow fair policies and procedures to
determine hiring outcomes
Distributive Fairness
- Correct Answer - The Results are fair - the person who got the job was
the most qualified candidate. Hard one because most people who don't
get the job don't think it is fair
Procedural fairness
- Correct Answer - Procedures and policies are fair. (The interview
questions were the same and judged the same)
Interactional fairness
- Correct Answer - The interactions are fair (Can't be super warm and
welcoming to one candidate and then cold and mean to another)
Steps to create an effective training program (NODIE)
- Correct Answer - - Conduct a needs assessment
- Create objectives
- Design a training program
- Implement training program
- Evaluate program
,Types of training designs
- Correct Answer - Classroom - in a classroom with a teacher
On-the-job - Trains on the job while working
Virtual - Learn by watching online videos or taking online classes
Experiential - Learn by experiencing
Games - Learn by playing games designed to teach
Simulations - Learn by doing in a simulation
Why are learning styles important
- Correct Answer - Everyone learns differently. Matching learning styles
to different training methods will allow for better results
Kirkpatrick's training evaluation model
- Correct Answer - reaction, learning, behavior, results
benefits of performance management
- Correct Answer - - Aligns organization's people and process towards
common goals that support business strategy
- Gives employees clear goals and feedback
- Generates useful data
Benefits of goal setting
- Correct Answer - - Goals affect performance
- Allows employees to focus their attention on specific objectives
- increases efforts to achieve objectives
- Persists in the face of setbacks
- Develops new strategies to better deal with complex challenges
, Identify the sources of performance information
- Correct Answer - - The performer
- Supervisor
- Coworkers
- Internal and external customers
- Subordinates
Why is feedback important to goal accomplishment
- Correct Answer - - Feedback allows the tracking of the progress in
relation to the goal
- Without feedback employees won't know how to change what to do
differently
- goal setting is ineffective without feedback
Purpose of progressive discipline
- Correct Answer - To let the employee know there is a problem and to
solve that problem with the least severe action possible.
Process of progressive discipline
- Correct Answer - Counseling/coaching
Written Warning
Suspension without pay
Termination
Obstacles to effective performance management
- Correct Answer - - Not communicating performance plan
- Lack of accountability
- Human biases and errors
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