,HRM3703 ASSIGNMENT 6 SEMESTER 2 2024 – DUE 1ST NOV 2024
Question 1
1.1 We asked ChatGPT to develop an employee social media policy for Company X, a South
African company. Use what you have learned in this module to critically analyse the
suggested policy that we have included below and answer these questions.
(a) Indicate at least three areas for improvement to the policy that will help Company X
to implement an acceptable social media policy for their staff members. Make
suggestions about the information to include in the policy to address these
shortcomings. (9)
(b) Make suggestions on how Company X can ensure that all employees adhere to this
policy. (2)
Employee Social Media Policy - Company X
1. Purpose
The purpose of this policy is to outline guidelines for employees regarding their use of social
media. It is intended to provide clarity on the expectations of how employees represent
themselves online, ensuring their conduct aligns with the values and reputation of Company X.
2. Scope
This policy applies to all employees of Company X, including full-time, part-time, and temporary
staff. It covers social media platforms such as Facebook, Twitter (X), Instagram, LinkedIn, TikTok,
blogs, and forums where employees may engage with online communities.
3. Representing Company X
Employees should be mindful of how they present themselves when discussing matters related
to Company X on social media. If an employee shares information or comments about work,
they should indicate that their views are personal and not those of the company. Employees are
encouraged to use disclaimers like: "The views expressed are my own and do not reflect the
opinions of Company X."
4. Code of Conduct
• Respectful Communication: Employees are expected to engage respectfully in
discussions on social media, ensuring that their language is civil and considerate.
Discriminatory, offensive, or inappropriate language should be avoided at all times.
, • Avoid Conflicts of Interest: Social media activity should not create conflicts of
interest with an employee’s role at Company X. For example, endorsing
competitors or criticising clients may lead to complications and should be avoided.
• Protecting Company Image: Employees should take care not to make
statements or share content that could negatively affect the reputation of Company
X. This includes refraining from negative commentary about management, co-
workers, clients, or company practices.
5. Social Media Activity and the Workplace
• Impact on Job Performance: Employees should ensure that their social media
activities do not interfere with their work responsibilities. It is important that social
media use does not hinder productivity.
• Workplace Grievances: Employees are discouraged from discussing workplace
grievances or conflicts with colleagues on social media. Such matters should be
addressed internally through the appropriate channels.
6. Monitoring and Reporting
Company X reserves the right to monitor public social media platforms where the company or
its employees may be mentioned. However, employees are encouraged to report any social
media activity that could potentially harm the company or breach this policy. All reports should
be directed to the HR department.
7. Amendments and Review
This policy will be reviewed regularly to ensure it is in line with developments in social media
usage and remains relevant to Company X. Updates will be communicated to employees as
needed.
Issued by:
HR Department, Company X
Date of Issue: 1 October 2024
Next Review: 1 October 2025
Adapted from: ChatGPT, 2024. Employee social media policy for Company X. [online] OpenAI.
Available at: https://chat.openai.com [Accessed 30 September 2024].
(11)
1.2 Read the case study below and answer the questions that follow (note that some
additional questions in this assessment might also be based on this case study).
SUJANIAMBE WHOLESALERS IS EVOLVING
Sujaniambe Wholesalers has been operating in Gauteng for several years. They have done so
well that they were able to expand their operations to all the other provinces in South Africa.
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