D322 INTRODUCTION TO IT (C182) QUESTIONS
AND ANSWERS FOR EXAM WESTERN GOVERNORS’
UNIVERSITY
, lOMoAR cPSD| 19857451
Introduction to IT – D322
Information Technology as a Discipline.
What is the role/purpose of a System Administrator?
o They are like the "caretakers" of a computer system or network. Their job is to ensure that
computers and servers run smoothly. They handle tasks like installing software, managing
user accounts, and troubleshooting technical issues. –
What is the role/purpose of a Database Administrator?
o DBAs are like the librarians of data. They manage databases where organizations store
their important information. Their job is to ensure data is organized, accessible, secure, and
backed up. They also optimize database performance.
What is the role/purpose of a Web Administrator?
o Think of them as the custodians of websites. They maintain and update websites, making
sure they are available, functional, and secure. They might handle tasks like content
updates, server management, and security.
What is the role/purpose of a Network Administrator?
o Network administrators are like the traffic cops of a company's network. They set up and
manage the communication between devices in an organization. They ensure that data
can flow smoothly and securely across the network.
Which administrator role/purpose is responsible for administering hardware within your work
environment?
o Hardware Administrator (Not a standard title, but it refers to administrators responsible for
hardware)
o These administrators take care of the physical equipment, like computers, servers, and
peripherals. They ensure hardware is properly maintained, repaired, and upgraded when
needed.
, lOMoAR cPSD| 19857451
Data and Information.
What is Data vs. Information?
o Data
▪ Consists of raw facts and figures that are processed into information
o Information
▪ Is data that has been summarized or otherwise manipulated for use in
decision making
What is Information Systems vs. Information Technology?
o Information Systems
▪ Is a system that uses resources of people, hardware, software, and
communication technology to perform iPSO
▪ A collection of data and information used to support the management of
an organization. Also refers to the technical components and human
resources that enable the assembly, storage, and processing of data and
the delivery of information. This has existed for a lot longer than
computers.
o Information Technology
▪ It is the technology used to create, maintain, and make information
accessible
▪ Is a general term that describes any technology that helps produce,
manipulate, store, communicate, and or disseminate information.
▪ IT merges computing with high-speed communication links carrying data,
sounds, and video.
What are the characteristics of quality data?
o Relevance - the data being used must apply directly to the decision being made
o Timely - data must be efficient and must be provided in a timely manner
o Thorough - the data must be complete
o Accurate - data should be captured only once, where possible and should be
captured as close to the point of activity as possible.
o Reliable - data should reflect stable and consistent data collection processes
across collections points and over time
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