Management Theory quiz 1 UPDATED
ACTUAL Exam Questions and CORRECT
Answers
According to Mintzberg, which of the following role is interpersonal? - CORRECT
ANSWER✔✔- leader
As a division manager at KB Foods (KBF), Michelle maintains information links both inside
and outside KBF. According to Mintzberg, this represents _____ role. - CORRECT
ANSWER✔✔- liaison
Which of the following describe customer relations and marketing activity? - CORRECT
ANSWER✔✔- At ABC Accounting, Inc. Margo's primary responsibility is to attract and
retain new clients
When Elizabeth is representing management side and is dealing with union representatives
and labor agreements and settling terms of employees contracts and salary increases,
Elizabeth is engaging in the role of a - CORRECT ANSWER✔✔- negotiator
The role of ________, according to Mintzberg, involves managers making decisions about
who gets what, how much, when, and why. - CORRECT ANSWER✔✔- resources allocator
Amani is the newly hired manager at MyCoffee, a global coffee roasting company. As part of
her responsibilities, Amani often gives interviews to media outlets and speeches to
community organizations. Amani is playing the role of a - CORRECT ANSWER✔✔-
spokesperson
According to Mintzberg, which of the following are decisional roles? - CORRECT
ANSWER✔✔- Entrepreneur, disturbance handler, and negotiator.
Which of the following describe community relations activity? - CORRECT ANSWER✔✔-
As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and
maintain contacts with representatives from various constituencies outside the company,
including state and federal agencies, and local civic groups.
, As a production manager, Sylvia just received the report that the product output is 20 percent
below the projected target. She immediately takes the corrective actions to remedy the crisis.
Sylvia is engaging in the role of a - CORRECT ANSWER✔✔- disturbance handle.
When Samantha, manager at ABC International, seeks and receives information from both
web and industry journals, she is acting as a - CORRECT ANSWER✔✔- monitor
According to Mintzberg, which of the following are informational roles? - CORRECT
ANSWER✔✔- Disseminator, monitor, and spokesperson.
Which of the following supervise rank-and-file employees and carry out day-to-day activities
within departments? - CORRECT ANSWER✔✔- First-line managers
Which of the following describe controlling activity? - CORRECT ANSWER✔✔- As a
production manager, Jason evaluates and takes corrective action concerning the allocation
and use of human, financial, and material resources at SBA Systems, Inc.
According to Mintzberg, which of the following role is decisional? - CORRECT
ANSWER✔✔- disturbance handle
In the role of ______, managers seek to improve their businesses, adapt to changing market
conditions, and react to opportunities as they present themselves. - CORRECT
ANSWER✔✔- entreprenuer
Which of the following describe coordinating activity? - CORRECT ANSWER✔✔- As a
manager at CBA Rides, Mason's primary responsibility is to bring together the work of others
both inside his work unit and out.
Which of the following describe monitoring products and services activity? - CORRECT
ANSWER✔✔- As a production manager at Garden Tools International (GTI), Ellen
frequently gets involved in planning, scheduling, and monitoring the design, development,
production, and delivery of garden tools at GTI.
While monitor is a type of _______ role, negotiator is a(n) ______ role. - CORRECT
ANSWER✔✔- informational; decisional
