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MOM Chapter 2 Test questions and answers certified 2024
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MOM Chapter 2 Test questions and answers certified 2024
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MOM Chapter 2 Testexpected to complete and submit insurance forms and receive payments,
almost all insurance billing shifted to health care provider, made many more
diagnostic tests, physicians also almost have completely stopped making
house calls, patients with complex needs are seen in a physician office other
than hospital emergency room department and etc., increase in medical
litigation, physicians have practiced which is called "defensive medicine". -
correct answer ✔Identify five changes in medical care over the past 25 years
that have affected the profession of medical assisting
Accreditation of Allied Health Education Programs (CAAHEP) in collaboration
with (AAMA) and Accrediting Bureau of Health Education Schools (ABHES). -
correct answer ✔List two organizations that have worked to define
professionalism for medical assistants.
Dependability, Honesty, and Tolerance - correct answer ✔What are three
important character traits of a professional medical assistant.
The ability to put the needs of others first, the medical assistant must not allow
personal circumstances to interfere with interactions with patients, Remaining
objective and concentrating on the situation at hand are important, the
patients needs take precedence over the needs of the medical assistant. -
correct answer ✔How is caring expressed by a medical assistant?
negative can result in an instant feeling of doubt in the medical assistants
ability from the patients feelings, they are also important for health and safety
reasons, hair carries bacteria even if regularly washed so it must always be
pulled back in a pony-tail form, maintain scrupulous personal hygiene, no
perfume or scented products, all tattoos and piercings non visible covered up,
wedding band only jewelry, if a necklace is on must be tucked in front shirt,
small earrings that don't dangle, nails be relatively short and no polish. -
, correct answer ✔Identify three reasons why neatness and grooming are
important for the medical assistant.
Medical Assistants wear a uniform while completing clinical tasks. During
administrative tasks medical assistants wear scrubs or street clothes, if street
clothes are worn must be a business like appearance, for example jeans are
always unacceptable in the medical office. - correct answer ✔What does a
medical assistant usually wear when performing clinical tasks? Administrative
tasks?
It means doing things without having to be asked which include the following
examples; restocking supplies, ordering supplies if you are allowed to,
cleaning out cabinets and cupboards, or straightening up the waiting room
cleaning it up. - correct answer ✔Give two specific examples of how the
medical assistant can demonstrate initiative.
Create and update a task list, lists of tasks daily that needs to be done,
crossed off when completed. It is important to have access to information
including addresses, names, and telephone numbers of friends, classmates or
business contacts. Reference materials for the job or schoolwork should be
easily accessible. The willingness to adapt to change is important for medical
assistants, as well as all healthcare workers. Its also important for a medical
assistant to work well with others and be a team player. - correct answer
✔List three general principles of effective time management.
A personal organizer, personal planning books, scheduling and information
management software on a smartphone or computer, address books. - correct
answer ✔List four tools that facilitate effective use of time.
(AMAS) principles of medical ethics, state and federal regulations to which the
physicians admit patients, any open-panel health material organizations or
preferred provider organizations in which the physicians participate, the
national medical board of their specialty or sub specialty. - correct answer
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