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NR222 Unit Five Outline - Therapeutic Communication Questions and Answers 2024
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NR222 Unit Five Outline - Therapeutic Communication
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NR222 Unit Five Outline - TherapeuticCommunication
1. What is the role of self-assessment in therapeutic communication? - answer
Emotional Intelligence
What is emotional intelligence? - answer Assessment and communication technique
that allows nurses to better understand and perceive emotion of themselves and others
What does emotional intelligence require? - answer Requires self-awareness
motivation, empathy, social skills. It builds therapeutic relationships w/ patient
Define communication pg 316 - answer ongoing, dynamic series of events that involves
the transmission of meaning form sender to receiver.
How can nurses express caring through communication? - answer Becoming sensitive
to self and others; promoting and accepting the expression of positive and negative
feelings; developing caring relationships; installing faith and hope; promoting
interpersonal teaching and learning; providing a supportive environment; assisting with
gratification pf human needs; allowing for spiritual expression.
Describe intrapersonal communication - answer “Self-Talk" Thoughts and inner
communication strongly influence perception, feelings, behavior and self-esteem; used
to develop self-awareness and a positive self-esteem that enhances appropriate self-
expression; help diminish cognitive distractions that lead to a decrease in self -esteem
and impact ability to work with patients.
A nurse transforms her thought of "I'm scared to work with this patient" into "This is my
opportunity to learn about this patient and I can ask for help if needed." What level of
communication is the nurse using? - answer Intrapersonal communication
Describe Interpersonal communication - answer One on one interaction. Usually face to
face takes place within a social context and includes all the symbols and cues uses to
give and revive meaning, Messages received are sometimes different from intended
messages since meaning resides I people, not words. Important to validate/clarify
meaning. Exchange of ideas, problem solving, expression of feelings, decision making,
goal accomplishment, team building and personal growth.
Describe small group communication - answer Has small number of ppl. Goal directed
and requires understanding of group dynamics. Used when nurses work on committees
with other nurses and participate in patient care conferences... organized, concise,
, complete participants encouraged to provide feedback/contribute. Good communication
skills help each participant better patient's needs and promote safer core environment
Describe public communication - answer Interaction w/ audience. Nurses speak with
groups of consumers about health- related topics, present scholarly work or lead
classroom discussions, requires special adaptation in eye contact, gestures, voice
inflection, and use of media materials for effective communication
A nurse is presenting a health promotion campaign to all students from one school
district. What level of communication is the nurse using? - answer Public
communication
What electronic communication - answer use of technology to create ongoing
relationships with patient's and their health care team. Secure messaging provides an
opportunity for frequent and timely communications. Electronic portal enables patients
to stay engaged and informed and build a therapeutic relationship with health care
team.
Apply Assessment in the Nursing Process to communication - answerverbal
interviewing and history taking; intuitive /visual observation of nonverbal behavior; Data
gathering during examinations; review records
Apply Diagnosis in the Nursing Process to communication - answerintrapersonal
analysis; validation of needs and priorities via verbal discussion; documentation
Apply Planning in the Nursing Process to communication - answerinterpersonal/ small
group health team planning; interpersonal Collab w/family; written documentation of
expected outcomes; written/verbal referral
Apply Implementation in the Nursing Process to communication -
answerDelegation/verbal discussion w/ health care team; reaching activities; support
through therapeutic communication; document progress
Apply Evaluation in the Nursing Process to communication - answeracquire feedback;
compare actual expected; identify factors affecting outcome.
Describe the roles of the circular transactional model pg 319 - answer1) Referent
2) Sender and Receiver
3) Messages
4) Channels
5) Feedback
6) Interpersonal variables
7) Environment
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