NURS 3632 Question and answers 100% correct NURS 3632: Chapter 8 Communication: Objectives 1-12
Describe the communication process and identify factors that influence communication. - correct answer Parts that enable the communication process must include:
-source
-message
-channel *(a...
NURS 3632: Chapter 8 Communication:
Objectives 1-12
Describe the communication process and identify factors that influence
communication. - correct answer ✔Parts that enable the communication
process must include:
-source
-message
-channel *(auditory, visual, kinesthetic)*
-receiver
Factors that influence communication are:
-developmental level
-gender
-sociocultural differences
-roles and responsibilities
-space and territoriality
-physical
-mental and emotional state
-values
-environment
List at least eight ways in which people communicate nonverbally. - correct
answer ✔-Touch
-Eye Contact
-Facial Expressions
-Posture, Gait
, -Gestures
-General Physical Appearance
-Mode of dress and grooming
-Sounds
-Silence
Discuss professional responsibilities when using electronic communication. -
correct answer ✔Protect patient privacy and confidentiality and preventing
unintended consequences for the employer or nurse
Describe the interrelation between communication and the nursing process. -
correct answer ✔The ability to communicate with patients and other nurses
is essential for effective use of the nursing process. Knowledge of the
communication process and effective communication techniques is
fundamental to all steps of the nursing process. At the same time, the nursing
process provides the guidance and direction needed to communicate with
patients clearly, effectively, and compassionately.
Identify patient goals for each phase of the helping relationship. - correct
answer ✔*Orientation Phase:*
-The patient will call the nurse by name.
-The patient will accurately describe the roles of the participants in the
relationship.
-The patient and nurse will establish an agreement about:
•Goals of the relationship
•Location, frequency, and length of the contacts
•Duration of the relationship
*Working Phase:*
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