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Exam (elaborations)

Med 130 Final Exam Questions and Correct Answers the Latest Update and Recommended Version

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  • Course
  • Med Surg
  • Institution
  • Med Surg

When the medical assistant opens the office, what should he or she do first? Unlock file cabinets, paper medical record files, and medicine cabinets. Which of the following is NOT included in organizing activities for the day? Paying the bills for the office How might the medical assistant pr...

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  • October 24, 2024
  • 38
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Med Surg
  • Med Surg
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Med 130 Final Exam Questions and
Correct Answers the Latest Update and
Recommended Version
When the medical assistant opens the office, what should he or she do first?

✓ Unlock file cabinets, paper medical record files, and medicine cabinets.


Which of the following is NOT included in organizing activities for the day?

✓ Paying the bills for the office


How might the medical assistant prepare the telephone system for the day's activities?

✓ Notify the answering service that the office is open.


How many folders are necessary to set up a manual tickler file?

✓ 43


What should be attached to the paper medical record for each patient who is going to be

seen that day in the office?

✓ Charge slip


Which of the following activities is the medical assistant likely to perform just as patients start

arriving?

✓ Print appointment schedules for each physician.


What does the medical assistant do in the morning to prepare the medical office laboratory?


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✓ Run the controls to make sure that equipment and supplies are working properly.


Which of the following is usually performed by the medical assistant while closing the office?

✓ Lock the door through which patients enter the office.


Why is it important to acknowledge everyone who enters the office as soon as possible?

✓ It prevents patients from feeling awkward.


What is the purpose of a sliding window between the waiting room and reception desk?

✓ To prevent patients in the waiting room from hearing confidential patient information


What is the name for the statement that allows the office to release information to the

insurance company for billing purposes?

✓ Release of information form


What is it called when the office accepts payments directly from the insurance company?

✓ Assignment of benefits


What is required under HIPAA related to the medical office statement of privacy practices?

✓ The patient must sign a form acknowledging the opportunity to read or receipt of the
office privacy practices


For which of the following patients must the medical assistant verify insurance coverage every

time the patient visits the office?




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✓ Patients with Medicaid


How is the information on a patient's insurance card usually recorded if the medical office uses

an electronic health record (EHR)?

✓ The insurance card is scanned into the EHR.


Which of the following forms are usually filled out by the patient before the patient sees the

physician?

✓ Patient history form


What should the medical assistant verify for accuracy at each visit for an established patient?

✓ The patient's address and telephone number


How does the medical assistant verify that a patient's insurance will cover a procedure that

will be done in the office?

✓ Call the insurance carrier.


When making an appointment for a patient in a managed care plan who says that he has a

referral from another physician, what should the medical assistant tell the patient?

✓ The office of the referring physician must provide a written or electronic referral form.


Written referrals usually state which of the following items?




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✓ All of the above:
✓ How many visits are allowed
✓ The problem for which the patient is being referred
✓ The name of the physician who is making the referral
✓ The name of the physician to whom the patient is being referred


Who is responsible for filling out the charge slip identifying the charges for which the patient

will be billed?

✓ Physician


Under a managed care plan, what is the fixed amount of money that a patient is required to

pay each time he or she receives treatment?

✓ Copayment


When is the patient placed in an examination room?

✓ After all front office paperwork has been completed


Why may some physicians in a practice not be accepting patients?

✓ They are planning to retire or move


What is an advantage of having a patient information booklet?

✓ It can be a useful tool to market the practice and attract new patients.


A tickler file is used to contain charge slips for all patients to be seen on a given day.

✓ False



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