EMD Dispatcher Test Questions with
100% verified solutions | Rated A+
A second-party caller reports that her 81 year-old just fell (ground level) and may have broken
her hip. During Case Entry, the caller reports the patient is awake and breathing. In response
to Key Question 2 on Protocol 17, the caller reports that the patient was dizzy and may have
fainted. What should you do next?✔✔Shunt to Protocol 31
The International Academies of Emergency Dispatch recommends that emergency dispatchers
verify the address and callbcak number by repeating the information back to the
caller.✔✔False, second verification requires them to repeat it to you themselves least they just
agree without whatever you repeat back and it is the incorrect address
What is the most appropriate Chief Complaint Protocol to use when the complaint
description is a breathing-related tracheostomy (trach or stoma) problem in a conscious
patient✔✔Protocol 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller is reporting
autonomic dsyreflexia/hyperreflexia?✔✔Protocol 26: Sick Person (Specific Diagnosis)
, The Priority Symptoms are...?✔✔Abnormal breathing, chest pain/discomfort (any), decreased
level of consciousness, and serious hemorrhaging
A high school teacher reports that a 16 year-old student accidentally cut her finger off in the
workshop. There is some bleeding, but the bleeding is NOT serious. The patient is alert, and
the accident happened about 5 minutes ago. What is the most appropriate Determinant
Code?✔✔30-A-2 (not dangerous body area)
A second-party caller is reporting that her 10 year-old daughter accidentally cut herself with a
sharp knife and is now bleeding all over. The patient is awake and breathing. In response to
Key Question 1 on Protocol 21, the caller reports that the patient is bleeding from her cheek.
What should you do next?✔✔Ask Key Question 2
An alert, 38 year-old, first-party caller reports that she fell six feet (two meters) from the top of
a ladder about two hours ago. She is now experiencing severe back pain and can NOT get out
of her bed because of the pain. What is the most appropriate Chief Complaint Protocol to use
for this case?✔✔Protocol 17: Falls
A third-party caller reports that a bus full of passengers just crashed into a large tree. The caller has
NO other about the incident. What is the most appropriate Determinant Code?✔✔29-D-1B (major
incident w/ multiple people or need for increased resources for size of event)
A second-party caller reports that his 9 month-old just fell 12 feet (3.5 meters) from a balcony.
The caller reports that there is NO bleeding and that the patient so completely alert, but he is
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