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Exam (elaborations)

Arby's Training UPDATED Questions and CORRECT Answers

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  • Course
  • Arbys Management
  • Institution
  • Arbys Management

Arby's Training UPDATED Questions and CORRECT Answers What does BLAST stand for? - CORRECT ANSWER- Believe Listen Apologize Solve Thank BLAST = - CORRECT ANSWER- Believe Listen Apologize Solve Thank

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  • October 24, 2024
  • 13
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Arbys Management
  • Arbys Management
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MGRADES
Arby's Training UPDATED Questions and
CORRECT Answers
What does BLAST stand for? - CORRECT ANSWER✔✔- Believe
Listen
Apologize
Solve
Thank


BLAST = - CORRECT ANSWER✔✔- Believe
Listen
Apologize
Solve
Thank


Arby's values: - CORRECT ANSWER✔✔- - dream big
- make a difference
- play fair
- have fun
- work hard
- get it done


What are the four basics of friendly service? - CORRECT ANSWER✔✔- Smile
Say Thank You
Greet
Make Eye Contact


Team Member Principles - CORRECT ANSWER✔✔- 1. we're friendly
2. we're proud
3. we put customers first

, 4. we find a way to make it right


What is the five step training method? - CORRECT ANSWER✔✔- Tell
Show
Let Do
Observe
Prasie Progress


Management Principles - CORRECT ANSWER✔✔- 1. we're fully staffed
2. we train, trust, & empower
3. we set examples
4. we treat our team members right


What is the service time for front counter?

What is the service time for drive thru? - CORRECT ANSWER✔✔- FC - 90 sec.
DT - 50/60/75 sec.


Employees with what symptoms should not come to work: - CORRECT ANSWER✔✔-
Vomiting or diarrhea, sore throat, jaundice


Employees are required to wash their hands when? - CORRECT ANSWER✔✔- A minimum
of every hour.
At the start of their shift.
After eating or drinking.


True/False: Employees are allowed to drink on the service line as long as they keep a lid on
the cup. - CORRECT ANSWER✔✔- FALSE


True/False: employees who are under the age of 18 may not turn the slicer off, but they may
take the sliced beef off the slicer plate. - CORRECT ANSWER✔✔- False

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