Bottom Up - Answer-From whole to parts; focus on individuals, organization seen as composition
Top- Down - Answer-From parts to whole; focus on organization, individuals seen as a derivation
What is organizational behavior? - Answer-the study of individuals or groups in organizations
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BMGT 335 Exam 1 Study Guide
Questions and Answers
Bottom Up - Answer-From whole to parts; focus on individuals, organization seen as
composition
Top- Down - Answer-From parts to whole; focus on organization, individuals seen as a
derivation
What is organizational behavior? - Answer-the study of individuals or groups in
organizations
Example of Bottom Up - Answer-Cashiers, Clerks
Example of Top Down - Answer-Wal Mart
What is a Management - Answer-the planning, organizing, leading, and controlling of
humans and other resources to achieve organizational goals efficient and effectively
What are the 4 key management functions - Answer-Planning (defining goals and
identifying ways to achieve them) Organizing (creating systems/structures & allocating
ways to achieve them) Leading (influencing others to work towards goals) Controlling
(regulating actives to reach goals)
Mintzberg's categorization of managerial roles - Answer-Informational (Involve
managers seeking information with other people) Interpersonal (working directly with
other people) Decisional Roles (making decisions that affect other people)
Katz's categorization of managerial skills - Answer-Technical (ability to perform
specialized tasks) Human (ability to work well with other people) Emotional Intelligence
(ability to manage oneself and ones relationship effectively)
What is effective management - Answer-High performance and job satisfaction
Self Oriented reasons to work - Answer-Pleasure in work, self-fulfillment, to find our true
identity, safety, security, wealth, well-being, social status
Other- Oriented Considerations to work - Answer-to be apart of a team, contributing and
helping to others, to make a difference
Transcendental Considerations to work - Answer-A moral responsibility, duty, following
our "calling", being apart of something greater than ourselves
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