Exam (elaborations)
COPE HEALTH SCHOLAR MODULES
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COPE HEALTH SCHOLAR MODULES
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COPE HEALTH SCHOLAR MODULESProgram Manager's pager number - Answers-(888) 248-2914
Who is the CEO of COPE? - Answers-Allen Miller
What hospital did COPE start at? - Answers-Santa Monica Hospital
Who is the Executive VP of COPE? - Answers-Dawn Hawkins-Johnson
Who is the VP of COPE? - Answers-Elizabeth Dubois
What program at UCLA is COPE partnered with? - Answers-Health Policy &
Management
A leave of absence in the program is a request to be excused for __ days or longer. -
Answers-14
Which of the following activities are all Scholars required to participate in?
A. Department shifts
B. Bi-quarterly All Scholar Meetings
C. Competency checklists
D. All of the above - Answers-d. All of the above (department shifts, bi-quarterly All
Scholar Meetings & competency checklists)
When are competency checklists due? - Answers-by the end of the second week of the
rotation
Six hours before your scheduled shift, an emergency arises & you will not be able to
perform your weekly participant duties. You must do which of the following?
A. Call the Charge Nurse of your department
B. Email your Department Coordinator
C. Call the Charge Nurse of your department and email your Department Coordinator
D. Page the COPE Health Scholars Program Manager - Answers-c. Call the Charge
Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless device
policy?
A. Electronic watches are allowed & should be connected to their mobile phone via
Bluetooth
B. Personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
,C. Scholars are only allowed to take photos & record videos with patients from their
department
D. Wireless devices need to be turned off & stored during shift hours (department
designated storage location or Scholar's car) - Answers-d. Wireless devices need to be
turned off & stored during shift hours (department designated storage location or
Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much so that
they have difficulty getting out of bed, what should they do?
A. Do not attend shift and report incident to PM via emergency pager
B. Attend shift & request accommodation to sit in the break room
C. Cancel their shift by emailing their Department Coordinator, call the unit 15 minutes
after the shift start time to inform the unit staff, & attend to back pain with health care
professional input
D. Attend shift & wear a back brace without informing staff as to not be a burden -
Answers-c. Cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain with health
care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what should they
do?
A. Offer to take a picture for them
B. Find another patient to their own selfie with
C. Remind the Scholar of CHS & site policies, ensure the picture is deleted from all
folders in the phone, & then report the situation to the Charge Nurse & Program
Manager
D. Inform the Scholar that CHS & site policies state a Scholar cannot be in a picture
with a patient - Answers-c. Remind the Scholar of CHS & site policies, ensure the
picture is deleted from all folders in the phone, & then report the situation to the Charge
Nurse & Program Manager
Which of the following answers is incorrect regarding the ACA?
A. Eliminates lifetime caps on health insurance
B. Extends coverage on parent health policies until 28
C. Eliminates health insurance discrimination based on pre-existing conditions -
Answers-b. Extends coverage on parent health policies until 28
What are the 5 important stakeholders that make up the US Healthcare System? -
Answers-- payers
- providers
- regulators
- consumers
- community
, Name the key types of Payers into the US Healthcare System. - Answers-- government:
Medicare & Medicaid
- private: HMO & PPO
- uninsured: out-of-pocket
Approximately how many uninsured Americans are there? - Answers-47 million
Name the two types of Regulators in the US Healthcare System & give one example of
each. - Answers-- policy (CMS)
- compliance (The Joint Commission)
Examples of Providers in the US Healthcare System - Answers-hospitals, clinics, long-
term care, home health, physicians (independent & group)
Examples of Payers in the US Healthcare System - Answers-- government: Medicare &
Medicaid
- private: Health Maintenance Organizations (HMO) & Preferred Provider Organizations
(PPO)
- uninsured
Examples of Regulators in the US Healthcare System - Answers-- policy: government
agencies like CMS or volunteer organizations like AMA
- compliance: accrediting agencies like the Joint Commission or government agencies
like the NCQA
Examples of Consumers in the US Healthcare System - Answers-- patient services:
outpatient, inpatient, ambulatory, preventative care
- goods: education, screening, public health, medication
Examples of Community in the US Healthcare System - Answers-- social determinants
of health: education, screening, public health, food, transportation, medication
True or False: A program participant can perform a task outside their scope of practice
as long as they get direct approval/training from a staff member. - Answers-False
If an active Scholar plans to accept employment at a CHS Programs site, what should
the Scholar do?
A. Accept employment & request a Leave of Absence from the program
B. Accept employment & use correct badge for respective shift
C. Deny employment because they are a Scholar
D. Inform their site PM for program success story & inquire about any conflict of interest
policies that would prevent continued participation in CHS Programs - Answers-d.
Inform their site PM for program success story & inquire about any conflict of interest
policies that would prevent continued participation in CHS Programs
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