HRM Exam 1 Ch 1-4 Questions & Answers 2024/2025
What do HR departments do? - ANSWERS-Analysis and design of work
-Recruitment and selection
-Training and development
-Performance management
-Compensation and benefits
-Employee relations
-Personnel policies
-Employee date and information...
What do HR departments do? - ANSWERS-Analysis and design of work
-Recruitment and selection
-Training and development
-Performance management
-Compensation and benefits
-Employee relations
-Personnel policies
-Employee date and information systems
-Support for strategy
Responsibilites of HR department - ANSWERS-Outplacement
-Labor law compliance
-Record keeping
-Testing
-Unemployment compensation
-Some aspects of benefits administration
HR department collaborates with other company functions on: - ANSWERS-Hiring and recruiting
(interviewing)
-Performance management and discipline
-Enhancing employee productivity and quality
Three product lines of HR - ANSWERS-Administrative services and transactions
-Business partner services
-Strategic partner
, HRM and Organizational Performance - ANSWERS-Perform necessary administrative tasks
-Train and develop employees
-Motivate employees
-Enhance employee satisfaction
-Retain employees (avoid turnover costs)
What are the three main causes for changes in the labor force composition that affect HRM - ANSWERS-
Aging workforce
-Diverse workforce
-Skill deficiencies
How does the aging workforce affect HRM? - ANSWERSHR professionals spend much time on concerns
related to retirement planning, retraining older workers and motivating workers whose careers have
reached a plateau. Organizations struggle to control rising costs of health care and other benefits. Orgs
must find ways to attract, retain and prepare youth labor force
How does the diverse workforce affect HRM? - ANSWERSHRM should be free of bias and value the
perspectives and experience of all employees. HRM should also accommodate the needs of the diverse
workforce.
How do skill deficiencies in the workforce affect HRM? - ANSWERSEducational achievement is an
important criteria for hiring. TRAINING. This includes on the job as well as collaboration with universities,
community colleges, etc.
Technological changes in HRM - ANSWERSHuman Resource Information System (HRIS)
New technologies:
-Internet portal
-Shared service centers
-Cloud computing
-Business intelligence
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