HRM Final Test Questions & Answers 2024/2025
, all the elements—people, technology, and organizational structure—work together for success. - ANSWERSIn a high-performance work system
Organization Structure, Task design, People, Reward systems, Information systems - ANSWERSElements of a ...
, all the elements—people, technology, and organizational structure—work together for success. -
ANSWERSIn a high-performance work system
Organization Structure, Task design, People, Reward systems, Information systems - ANSWERSElements
of a High-Performance Work System
The way organization groups people into divisions, departments, and reporting relationships. -
ANSWERSOrganization Structure
How details of organization's activities will be grouped, whether into jobs or team responsibilities -
ANSWERSTask Design
Should be well suited to and prepared for jobs. - ANSWERSPeople
Encourage people to strive for goals. - ANSWERSReward Systems
Enable sharing information widely - ANSWERSInformation Systems
High productivity and efficiency, Higher profits, High product quality, Great customer satisfaction, Low
employee turnover - ANSWERSOutcomes of a High-Performance Work System
Satisfied workers, low absenteeism, lower costs - ANSWERSWhat is the impact on a company that offers
interesting jobs?
Higher profits - ANSWERSWhat is the impact on cost...and why?
, Teams perform work, Employees participate in selection, Employees receive formal performance
feedback and are involved in performance improvement process, Ongoing training is emphasized and
rewarded, Employees' rewards and compensation relate to company's financial performance -
ANSWERSCharacteristics of High Performance
Define performance outcomes, define employee goals, Provide support, Evaluate performance, Provide
consequences, Identify improvements. - ANSWERSKnow the order in which the six steps occur
measure all relevant aspects of performance and not the irrelevant ones - ANSWERSValidity
yield consistent results over time - ANSWERSReliability
consistency of results when more than one person measures performance - ANSWERSInterrater
reliability
consistency of results over time - ANSWERSTest-retest reliability
Simple ranking, forced distribution method, paired comparison method - ANSWERSMethods for
measuring performance
managers rank employees from highest to poorest performer - ANSWERSSimple ranking
assigns a certain percentage of employees to each category in a set of categories - ANSWERSForced-
distribution method
compares each employee with the others to establish rankings - ANSWERSPaired-comparison method
•Lists traits and provides a rating scale for each trait.
•Employer uses scale to indicate extent to which employee displays each trait.
Rating scales are subjective and vary by employer - ANSWERSGraphic Rating Scale
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