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ITIL® 4 Foundation. Introduction Questions and Answers Latest Updated 2024
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ITIL® 4 Foundation. Introduction
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ITIL® 4 Foundation. IntroductionIdentify the missing word in the following sentence.
ITIL, the most widely accepted approach to IT service management in the world, is
developed, managed and operated by the [?] organization.
—(ISC)²
—ANXELOS
—CompTIA
—ISACA – answer ANXELOS
is a joint venture set up in 2014 by the Government of the United Kingdom and Capita,
to develop, manage and operate qualifications in best practice such as ITIL.
Which two courses are specifically part of the ITIL® Managing Professional (MP) career
path requirement?
—ITIL® Foundation
—ITIL® Specialist - Create, Deliver, & Support
—ITIL® Leader - Digital & IT Strategy
—ITIL® Specialist - Drive Stakeholder Value - answer—ITIL® Leader - Digital & IT
Strategist
—ITIL® Specialist - Drive Stakeholder Value
—ITIL® Specialist - Create, Deliver. & Support
How many minutes does one have to take the ITIL 4 exam if not taking it in their native
or working language?
—70
—75
—65
—60 - answer75 minutes
The candidate has 75 minutes to answer 40 questions if not taking the exam in their
native or working language.
What is the comprehensive framework that ITIL 4 provides to global organizations?
—ITSM
—Information libraries
—Agile
—Continual improvement - answerITSM
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