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GEB 3213 Exam 2 Hayes Questions and Answers
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GEB 3213 Exam 2 Hayes Questions and Answers
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GEB 3213 Exam 2 Hayes Questions andAnswers
Chapter ii2: iiEmotional iiIntelligence ii- iiAnswers ii-Emotional iiLiteracy
Emotional iiintelligence ii- iiAnswers ii-- iiThe iiability iito iiunderstand, iimanage, iiand
iieffectively iiexpress iione's iiown iifeelings, iias iiwell iias iiengage iiand iinavigate
iisuccessfully iiwith iithose iiof iiothers
- iiEQ= iiemotional iiquotient
Empathy ii- iiAnswers ii-- ii"The iiability iito iiunderstand iiand iishare iithe iifeelings iiof
iianother"
- iiImportant iito iiconsider iiwhen iithinking iiabout iiyour iiemotional iiintelligence
- iiPutting iiyourself iiin iitheir iiposition
- iiDiffers iifrom iisympathy iiin iithat iiit iirequires iiinhabiting iithe iisame iiemotional iispace iias
iianother iiperson
- iiFactors: iifamily iistructure, iireligious iibeliefs, iicultural iinorms, iiand iipersonal iireading
iihabits
Sympathy ii- iiAnswers ii-- ii"Feelings iiof iipity iiand iisorry iifor iisomeone iielse's iimisfortune"
- iiA iidetached iiposition, iiakin iito iifeeling iibad ii"for" iisomeone
- iiIt iidoesn't iicarry iithe iisame iikind iiof iiemotional iiweight iias iidoes iiempathy
Strategies iifor iiimproving iiemotional iiintelligence ii(7) ii- iiAnswers ii-- iiReducing iinegative
iiemotions
- iiReducing iiNegative iiPersonalization
- iiReducing iithe iifear iiof iirejection
- iiReducing iistress
- iiBeing iiassertive iiand iiexpressing iidifficult iiemotions
- iiStay iiProactive, iiNot iiReactive ii
- iiBouncing iiback iifrom iiadversity
Reducing iiNegative iiEmotions ii- iiAnswers ii-o iiThis iimight iibe iithe iimost iiimportant iiitem
iiin iithis iilist iiof iistrategies. ii
o iiBeing iiable iito iimake iigood iidecisions iidepends iiupon iiyour iiability iito iianalyze iiany
iigiven iisituation iiwithout iia iicloud iiof iinegative iiemotions iihanging iiover iiyour iihead.
, Negative iipersonalization ii- iiAnswers ii-- iiWhenever iiyou iiadopt iia iiposture iiof iinegativity
iiabout iia iiperson's iibehavior, iiinstead iiof iifirst iilooking iiat iithe iisituation iifrom iimultiple
iipoints iiof iiview
- iiPracticing iithis iiis iithe iiquickest iiand iieasiest iiway iito iiruin iia iistrong iiwork iirelationship
Solution: ii
- iiInstead iiof iijumping iito iiconclusions, iithe iibest iicourse iiof iiaction iihere—given iithat iiwe
iiwon't iihave iiaccess iito iiany iimore iiinformation iithan iiwe iipresently iihave—is iito
iiconsider iiother iipossibilities
- iipeople iido iiwhat iithey iido iimostly iibecause iiof ii"them" iiand iinot ii"us."
Reducing iithe iiFear iiof iiRejection ii- iiAnswers ii-1) iiAm iiI iifully iiprepared iito iinavigate iithe
iitask iiat iihand?
2) iiWhat iiaspects iiof iithis iiare iiout iiof iimy iicontrol?
3) iiWhat iiother iioptions iiare iiavailable iito iime?
Reducing iiStress ii- iiAnswers ii-o iiOften iitakes iia iimore iiHolistic iiapproach
o iiYou iihave iito iibe iiengaged iidaily iiwith iismall iipractices iithat iihelp iireduce iiyour iistress
iilevels
o iiDon't iirely iion ii"blowing iioff iisteam" iiall iiat iionce iion iithe iiweekend- iiLimited iiapproach
Being iiAssertive iiand iiExpressing iiDifficult iiEmotions ii- iiAnswers ii-o iiIt iidoes iimean iithat
iiyou iishould iibe iistraightforward iiand iishould iicommunicate iiyour iifrustrations iiclearly
o iiYou'll iihave iito iidecide iiin iieach iiscenario iiwhether iiit's iibest iito iispeak iito iisomeone iiin
iiperson, iicall iithem, iior iisend iithem iian iiemail
Reactive iibehavior ii- iiAnswers ii-(CONTROLLED iiBY iiEMOTION- iiamygdala; ii4
iiSeconds) ii
- iiCompromises iiyour iiability iito iifunction iiin iia iihealthy iiway iiat iiwork
- iiYelling iiat iisomeone iiwho iibelittles iiyou, iiseeking iirevenge, iisteering iiclear iiof iipeople
iiin iia iiway iithat iimakes iiit iidifficult iifor iiyou iito iibe iiproductive iiat iiwork—all iiof iithese
iistrategies iionly iioffer iitemporary iisolutions
Proactive iibehavior ii- iiAnswers ii-- iiRather iithan iibeing iicontrolled iiby iiemotion-- iiyour
iibehavior iiis iiruled iiby iilogic
- iiIt iiinvolves iibeing iiSELF-AWARE iienough iito iirealize iiwhy iiyou iifeel iia iicertain iiway iiin
iia iistressful iisituation iiand iilearning iito iianticipate iiyour iifuture iibehavior
Bounce iiBack iifrom iiAdversity ii- iiAnswers ii-o iiThe iiimportant iithing iihere iiis iithat iiyou
iitake iithe iitime iito iilook iiobjectively iiat iithe iisituation, iilearn iifrom iiit, iiand iimove iiforward. ii
o iiIf iiyou iihold iionto iithe iinegative iipart iiof iithe iisituation, iiyou'll iinever iiget iianywhere. ii
o iiFuture iinot iithe iipast
(4) iitypes iiof iinoise: ii- iiAnswers ii-- iiPhysiological
- iiPhysical
- iiPsychological
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