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DEOMI Exam 1 (Study Guide) Questions And Answers What is the most powerful way to communicate nonverbally? Touching is perhaps the most powerful nonverbal communication. Why is it important to study nonverbal communication? It is important to study because where verbal and nonverbal message...

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  • October 26, 2024
  • 26
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • deomi exam 1 study guide questions and answers

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DEOMI Exam 1 (Study Guide) Questions
And Answers

What is the most powerful way to communicate nonverbally? Touching is perhaps the

most powerful nonverbal communication.




Why is it important to study nonverbal communication? It is important to study because

where verbal and nonverbal message conflict, nonverbal messages are relied upon more.




What type of communication is between you and at least one other person? Interpersonal

communication




Noise, objects, temperature, and distance are all known as what type of barrier to

communication? Physical barriers




Past experiences, hidden agendas, and stereotypes describe which barriers or factors that impact

communication? Perceptual barriers




What type of barrier to communication involves anger, fear, and surprise? Emotional

barriers

, DEOMI Exam 1 (Study Guide) Questions
And Answers

What are the five steps or elements in the listening process? 1. Receiving.


2. Attending.

3. Understanding.

4. Responding.

5. Remembering.




Which element in the listening process provides feedback and lets the sender know the message

was received? Responding




What are the benefits of effective listening? a. Improves communications


b. Control of the situation

c. Minimizes conflict

d. Shows that you care

e. Enhances understanding

f. Improves memory




What are the three types of listening? 1.Active Listening

, DEOMI Exam 1 (Study Guide) Questions
And Answers
2.Inactive Listening

3.Selective Listening




Which type of listening involves filtering the message and hearing only what you want to hear?

Selective Listening




What are four response blocks that obstruct effective listening? 1.Evaluation


2.Unsolicited advice giving

3.Diagnosing/analyzing

4.Topping




What is the definition of feedback? Feedback refers to a response from the receiver which

gives the communicator an idea of how the message is being received and whether it needs to be

modified.




What are two types of feedback? a. Evaluative feedback:


b. Non-evaluative feedback:

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