GEB 3213 Midterm Exam
BCC iiand iiwhen iito iiuse iiit ii- iiAnswers ii-Blind iiCarbon iiCopy
Used iito iisend iimessage iito iiothers iiwithout iidisplaying iitheir iiemail iiaddress iito iiother
iirecipients
CC iiand iiwhen iiits iiused ii- iiAnswers ii-Carbon iiCopy
Used iito iisend iimessage iito iiothers iiwhile iidisplaying iitheir iiemail iiaddress iito iiall
iirecipients
ACME iiPublications iiis iiannouncing iithe iipromotion iiof iitwo iiindividuals. iiWhat iiform iiof
iicommunication iiis iibest iifor iithis iipurpose? ii- iiAnswers ii-Memo
What iiare iithe iithree iistrategies iifor iigood iimessage iiwriting? iiand iihow iithese iistrategies
iihelp? ii- iiAnswers ii-Clear iiContent
Positive iiTone
Proper iiFormat
Help iiWriters iicompose iieffective iiand iiengaging iiletters
Why iiis iia iiproject iimanager iinecessary iiduring iia iiteam iiproject? ii- iiAnswers ii-To iikeep
iigroup iion iitask iiand iitogether. iiAn iiorganizer iiand iiplanner.
The iiroles iiof iithe iiProject iiManager ii- iiAnswers ii-1. iinot iia ii"boss"
2. iiKeeps iithe iiproject iion iicourse ii- iiholds iimembers iiaccountable ii- iimanages
iidisagreements
3. iiPublicizes iideadlines iiand iiresponsibilities iiby iisending iiemails.
4. iiTracks iithe iistatus iiof iiproject iiand iiensures iimembers iiknow iideadlines iiand
iiresponsibilities.
5. iiPrepares iimeeting iiagendas, iiproject iiplans, iiteam iicharters, iimeeting iiminutes iiand
iiprogress iireports.
6. iiNotifies iithe iiinstructor iiof iitheir iihindrances iior iimissed iideadlines
Describe iithe iistructure iiof iia iibusiness iiletter ii- iiAnswers ii-Letter iihead
Senders iiaddress
Date
Recipients iiaddress
salutation
Body iiParagraphs
Complimentary iiclose
Signature iiLine
, Opening iiparagraph iiof iibusiness iiletter iishould... ii- iiAnswers ii-Statement iiin iithe iifirst
iisentence iidescribing iithe iimain iipurpose iiof iithe iimessage
Readers iiinitial iiresponse iito iiany iimessage iiwritten iiin iithe iiU.S. iiwill iibeing: iiHow
iishould iiI iiprioritize iithis iimessage, iiand iiwhy iiwas iiit iisent iito iime?
Middle iiParagraph iiof iibusiness iiletter iishould iiinclude: ii- iiAnswers ii-A iidescription iiof
iiany iiexplanation iior iidetails iinecessary iiin iicompleting iithe iimessage
Closing iiParagraph iiof iibusiness iiletter iishould iiinclude: ii- iiAnswers ii-A iipositive iito
iineutral iicourteous iiclosing, iimay iiask iifor iiactin iito iibe iidone iiif iian iiaction iiwas
iirequested iiin iithe iimessages iiopening.
Give iideadline iiand iiexplanation iifor iideadline iiif iiaction iiis iireuested
Example iiof iicomplimentary iiclose: ii- iiAnswers ii-Sincerely,
What iiis iione iiof iithe iimost iiimportant iielements, iiif iinot iithe iimost iiimportant iielement iiof
iian iiemail? iiWhy? ii- iiAnswers ii-Subject iiLine
It iitells iirecipient iiwhat iiemail iiis iiabout iiand iimakes iithem iiopen iiin.
When iiconveying iibad iinews, iihow iishould iione iibegin iia iicorrespondence? ii- iiAnswers ii-
Use iia iibuffer iiparagraph
two iior iithree iineutral iisentences iithe iilead iiinto iithe iibad iinews
Include iiworks iiof iiappreciation, iiagreement, iiand iiother iipositive iitones
Why iiis iia iiFog iiIndex iiused iiin iiwriting? ii- iiAnswers ii-To iishow iireading iilevel ii(grade) iiof
iia iimessage
Using iiactive iivoice iiand iifamiliar iilanguage iihelp iilower iiFog iiIndex
What iishould iione iiknow iibefore iiwriting iiany iicorrespondence iiof iimaking iia
iipresentation? ii- iiAnswers ii-Purpose iiof iimessage iiand iiaudience
What iiapproach iiis iithe iimost iicommon iifor iiletter iiwriting? ii- iiAnswers ii-Direct iiApproach
iiin iithe iiU.S.
Describe iithe iiformat iiof iia iiletter iiwritten iiusing iithe iidirect iiaproach ii- iiAnswers ii-
Opening iiParagraph: iiFirst iisentence iidescribes iipurpose iiof iimessage iiand iialerts iithe
iireader iito iithe iicontent
Middle iiParagraph: iiA iidescription iiof iiany iiexplanation iior iidetails iinecessary iiin
iicompleting iimessage
Closing iiParagraph: iiPositive iito iineutral iiclosing, iithat iimay iiask iifor iian iiaction iito iibe
iidone iiof iian iiaction iiwas iirequested iiin iithe iimessages iiopening, iiif iicalls iifor iiaction,
iidescribe iihow iithe iireader iishould iiact.
Describe iithe iistructure iiof iia iiMemo ii- iiAnswers ii-Letter iiHead
BCC iiand iiwhen iito iiuse iiit ii- iiAnswers ii-Blind iiCarbon iiCopy
Used iito iisend iimessage iito iiothers iiwithout iidisplaying iitheir iiemail iiaddress iito iiother
iirecipients
CC iiand iiwhen iiits iiused ii- iiAnswers ii-Carbon iiCopy
Used iito iisend iimessage iito iiothers iiwhile iidisplaying iitheir iiemail iiaddress iito iiall
iirecipients
ACME iiPublications iiis iiannouncing iithe iipromotion iiof iitwo iiindividuals. iiWhat iiform iiof
iicommunication iiis iibest iifor iithis iipurpose? ii- iiAnswers ii-Memo
What iiare iithe iithree iistrategies iifor iigood iimessage iiwriting? iiand iihow iithese iistrategies
iihelp? ii- iiAnswers ii-Clear iiContent
Positive iiTone
Proper iiFormat
Help iiWriters iicompose iieffective iiand iiengaging iiletters
Why iiis iia iiproject iimanager iinecessary iiduring iia iiteam iiproject? ii- iiAnswers ii-To iikeep
iigroup iion iitask iiand iitogether. iiAn iiorganizer iiand iiplanner.
The iiroles iiof iithe iiProject iiManager ii- iiAnswers ii-1. iinot iia ii"boss"
2. iiKeeps iithe iiproject iion iicourse ii- iiholds iimembers iiaccountable ii- iimanages
iidisagreements
3. iiPublicizes iideadlines iiand iiresponsibilities iiby iisending iiemails.
4. iiTracks iithe iistatus iiof iiproject iiand iiensures iimembers iiknow iideadlines iiand
iiresponsibilities.
5. iiPrepares iimeeting iiagendas, iiproject iiplans, iiteam iicharters, iimeeting iiminutes iiand
iiprogress iireports.
6. iiNotifies iithe iiinstructor iiof iitheir iihindrances iior iimissed iideadlines
Describe iithe iistructure iiof iia iibusiness iiletter ii- iiAnswers ii-Letter iihead
Senders iiaddress
Date
Recipients iiaddress
salutation
Body iiParagraphs
Complimentary iiclose
Signature iiLine
, Opening iiparagraph iiof iibusiness iiletter iishould... ii- iiAnswers ii-Statement iiin iithe iifirst
iisentence iidescribing iithe iimain iipurpose iiof iithe iimessage
Readers iiinitial iiresponse iito iiany iimessage iiwritten iiin iithe iiU.S. iiwill iibeing: iiHow
iishould iiI iiprioritize iithis iimessage, iiand iiwhy iiwas iiit iisent iito iime?
Middle iiParagraph iiof iibusiness iiletter iishould iiinclude: ii- iiAnswers ii-A iidescription iiof
iiany iiexplanation iior iidetails iinecessary iiin iicompleting iithe iimessage
Closing iiParagraph iiof iibusiness iiletter iishould iiinclude: ii- iiAnswers ii-A iipositive iito
iineutral iicourteous iiclosing, iimay iiask iifor iiactin iito iibe iidone iiif iian iiaction iiwas
iirequested iiin iithe iimessages iiopening.
Give iideadline iiand iiexplanation iifor iideadline iiif iiaction iiis iireuested
Example iiof iicomplimentary iiclose: ii- iiAnswers ii-Sincerely,
What iiis iione iiof iithe iimost iiimportant iielements, iiif iinot iithe iimost iiimportant iielement iiof
iian iiemail? iiWhy? ii- iiAnswers ii-Subject iiLine
It iitells iirecipient iiwhat iiemail iiis iiabout iiand iimakes iithem iiopen iiin.
When iiconveying iibad iinews, iihow iishould iione iibegin iia iicorrespondence? ii- iiAnswers ii-
Use iia iibuffer iiparagraph
two iior iithree iineutral iisentences iithe iilead iiinto iithe iibad iinews
Include iiworks iiof iiappreciation, iiagreement, iiand iiother iipositive iitones
Why iiis iia iiFog iiIndex iiused iiin iiwriting? ii- iiAnswers ii-To iishow iireading iilevel ii(grade) iiof
iia iimessage
Using iiactive iivoice iiand iifamiliar iilanguage iihelp iilower iiFog iiIndex
What iishould iione iiknow iibefore iiwriting iiany iicorrespondence iiof iimaking iia
iipresentation? ii- iiAnswers ii-Purpose iiof iimessage iiand iiaudience
What iiapproach iiis iithe iimost iicommon iifor iiletter iiwriting? ii- iiAnswers ii-Direct iiApproach
iiin iithe iiU.S.
Describe iithe iiformat iiof iia iiletter iiwritten iiusing iithe iidirect iiaproach ii- iiAnswers ii-
Opening iiParagraph: iiFirst iisentence iidescribes iipurpose iiof iimessage iiand iialerts iithe
iireader iito iithe iicontent
Middle iiParagraph: iiA iidescription iiof iiany iiexplanation iior iidetails iinecessary iiin
iicompleting iimessage
Closing iiParagraph: iiPositive iito iineutral iiclosing, iithat iimay iiask iifor iian iiaction iito iibe
iidone iiof iian iiaction iiwas iirequested iiin iithe iimessages iiopening, iiif iicalls iifor iiaction,
iidescribe iihow iithe iireader iishould iiact.
Describe iithe iistructure iiof iia iiMemo ii- iiAnswers ii-Letter iiHead
