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Smartsheet Support Glossary Questions And Answers Graded A+.

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Smartsheet Support Glossary

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Uploaded on October 26, 2024
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smartsheet support glossary questions and answers

Institution Smartsheet Support Glossary
Course Smartsheet Support Glossary

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Smartsheet Support Glossary Questions
And Answers Graded A+.

509 Certificate - correct answer. [SAML] 509 is a public key infrastructure and the
certificate, in SAML, is where this key is located. In practice, the only part of the
certificate that matters is the public key. The public key is bound to a signing certificate
in the metadata. The private key is securely held by the party that signs the XML
message. For Smartsheet, this key allows us to authenticate the data being sent to us.

Accelerator(s) - correct answer. [Control Center] Pre-packaged deployments of SCC
with minimal engagement from Smartsheet Consulting team.

Access Token - correct answer. [Internal] a set of characters generated by a user's
account that allows them to access the Smartsheet API. Used in the Authentication
header

Account - correct answer. [Internal, OpsCon, Salesforce] A unique profile in
Smartsheet as defined by an email address. Accounts can be licensed users, non-
licensed users, or free collaborators.

Addition Leads - correct answer. [Control Center] Other users other than the PMO
Lead that can make changes to the existing program or blueprints. These users do not
need to be shared to the config sheet.

Agile - correct answer. [Connector, Product] Let's you view your issue on your
Scrum or Kanban board.

API Client ID - correct answer. [Product] The specific ID shown in OpsCon Grid
Load Logs and other resources (Kibana, Dev Tools, etc.) will help identify which

,applications are accessing/updating sheets. Also, see the API Client ID Report in
Smartsheet to help as a reference.

API_RATE_LIMIT - correct answer. [OpsCon] This sets the number of requests that
can come in from the user to an individual API App Server per minute. There is a fleet of
10 API App Servers and each one gets this rate limit. Requests will come into the fleet
and in most cases, they go to a new server each time, but in some cases, they may be
sent to the same server. This rate limit per server helps to ensure the users won't get
clipped by the Rate Limits early. It is controlled by the Long value and the default is 100.
Decreasing it below 100 has no effect and it should NOT be increased beyond 200.

App Log / Client Errors - correct answer. [OpsCon] These can be reviewed just as
one would for troubleshooting Smartsheet application errors. Switching the Session
Type to REST will show only errors from the API. You can also switch between the Log
Type for App Log (Smartsheet Server Side Errors) and Client Log (API Client Making
Request Errors).

APP_DEVELOPER - correct answer. [OpsCon] Determines if a user has the
Developer Tools enabled on their account. This is only necessary if someone will be
creating third party apps and will be implementing an OAuth flow. This is controlled by
the Boolean value at either true or false. Default is false.

Application Programming Interface (API) - correct answer. [Product] The mechanism
by which someone interacts with data programmatically instead of via a mouse and
keyboard.

Approval Column - correct answer. [Control Center] Column on the Intake sheet that
marks the project as approved and ready for SCC to provision. The Blueprint settings
on the Config sheet state which column this is and what the value needs to be in order
to be seen in SCC.

Approval Value - correct answer. [Control Center] The value in the Approval Column
that will allow the project to be available in SCC to be provisioned.

Assertion - correct answer. [Product] XML version of the work being done to
authenticate between SP and IdP; Contains packets of information that supply one or
more statements made by a SAML authority

Assertion Consumer Service URL (ACS) - correct answer. [Product] the endpoint on
our side that the customers IdP will send information to. For Smartsheet, the ACS url is
https://sso.smartsheet.com/Shibboleth.sso/SAML2/POST

Assignee - correct answer. [Connector, Product] The person to whom the issue is
currently assigned.

, Attribute (Claim) - correct answer. [Product] Specific set of data within the XML
(metadata or assertion) that is being asked for (such as email address, persistent ID, or
given name) Smartsheet requires only two claims: the PersistentID (also known as
NameID) and the Email Address. Read more on them here.

Attributes - correct answer. [Product] The parts of the JSON object that label the
pieces of data being returned or sent in the body. Ex: In this object { "name" : "Mary" }
the name is the attribute with Mary being the value

Authentication Configuration (in OpsCon) - correct answer. [OpsCon, Product] This
is a section found in the Organization's OpsCon page. Clicking this will take you into the
organization's settings for authentication (logging in). In the part of this page with the
same name, all login options will be shown and have a red X or a green checkmark.
Checkmarks are enabled login options and red Xs are the options that will not be
available to users

Authorization (Auth) - correct answer. [OpsCon, Product] a process by which
verification is done to ensure that someone is whom they claim to be

Auto Approval - correct answer. [Control Center] Also called "auto provisioning." In
the UI, it's called "Automation." Auto Approval is managed in the SCC-Admin
Permissions Database. This tool sets up a rule that when a row on the Intake Sheet
meets the criteria of the rule, the project is automatically provisioned.

Auto-Provisioned Domain - correct answer. [OpsCon] "A setting that enables a
domain (e.g. lbl.gov) to automatically associate new user accounts who sign up for
Smartsheet or existing accounts who create their first sheet, to be automatically added
as a licensed user to their multi-user plan *NOTE: it is possible for a multi-user plan to
designate multiple domains for this behavior. The designation of domain licensing is an
action that we, not the customer, activate"

Binding Methodterm-22 - correct answer. [SAML] Smartsheet supports both HTTP-
POST and HTTP-Redirect binding methods. It is up to the customer how they configure
their IdP.

Blueprint - correct answer. [Control Center] Also called the project templates, this is
a folder that contains all sheets, reports, and dashboards to be copied. The blueprint will
often be created and set up by our Consulting team and contains a number of cell links.
These sheets and their Sheet IDs must be located under the Fields section of the
Program Config sheet.

Boards - correct answer. [Connector] A board displays issues from one or more
projects, giving you a flexible way of viewing, managing and reporting on work in
progress. Smartsheet links to Projects, not Boards.

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