Publix Deli ROI Studyguide UPDATED ACTUAL Questions and CORRECT Answers
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Course
Publix Deli ROI
Institution
Publix Deli ROI
Publix Deli ROI Studyguide UPDATED
ACTUAL Questions and CORRECT
Answers
What gives Publix Smoked Turkey its yellow color? - CORRECT ANSWER- Natural
Hickory wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - CORRECT ANSWER- 3oz on
a half a...
Publix Deli ROI Studyguide UPDATED
ACTUAL Questions and CORRECT
Answers
What gives Publix Smoked Turkey its yellow color? - CORRECT ANSWER- ✔✔Natural
Hickory wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - CORRECT ANSWER- ✔✔3oz on
a half and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case? - CORRECT
ANSWER- ✔✔Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? - CORRECT ANSWER-
✔✔Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? - CORRECT
ANSWER- ✔✔Poor visual appearance
What would 1/8 be on a digital scale? - CORRECT ANSWER- ✔✔.125
Review the opening procedures for the department: - CORRECT ANSWER- ✔✔1. Turn on
the lights and equipment 2. Check special orders and make plans to fulfill them. 3. Set up
service area *sinks* *slicers* *display cases* 4. Open all workstations. 5. Check signs,
labels, and pricing. 6. Clean front and back of case windows and all counters. 7. Stock
supplies, workstation, and hand-washing sinks. 8. Complete Proactive Walk
What are the steps to proper hand washing? - CORRECT ANSWER- ✔✔Wet hands, apply
soap, briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse
forearms and hands, dry forearms and hands with paper towel, turn off water with paper
towel, discard towel.
, What is the shelf life for vegetables? - CORRECT ANSWER- ✔✔Under the sub station: day
of production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive? - CORRECT ANSWER-
✔✔Canary Yellow
What is the process when completing a special order form? - CORRECT ANSWER- ✔✔1.
Pick up blank special order. 2. Write store information and date. 3. Take customer
information: name and address, phone number, pick-up date and time, type of function,
whether paid or COD, who the order was taken by. 4. Make suggestions before completing
order. 5. Take product information.
Review proper mechanics when lifting and lowering objects: - CORRECT ANSWER- ✔✔1.
Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do the work
by pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4. Grip the
item firmly and hold it close to your body, staying within the safe work zone.
Review the Mission Statement. - CORRECT ANSWER- ✔✔See Bill
What two meats does Meat Bologna contain? - CORRECT ANSWER- ✔✔Pork and Ground
Beef
What is the process of having a successful selling event? - CORRECT ANSWER- ✔✔Follow
the ten keys to successful selling: 1. Be friendly 2. Be considerate of the customer's time. 3.
Ask open-ended questions. 4. Listen attentively 5. Make suggestions 6. Be product minded 7.
Be courteous 8. Be proud of your appearance 9. Maintain product quality 10. Offer more than
expected
What is the importance of a selling event? - CORRECT ANSWER- ✔✔Selling events are
designed to generate long term sales increases through shared knowledge and providing
samples to customers.
What is the proper chemical used to clean the cooler floors? - CORRECT ANSWER-
✔✔Grease cutter positive, Ultra Deli Dish, Q-San Sanitizer
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