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IDIS 344 Final Exam UPDATED ACTUAL Questions and CORRECT Answers

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IDIS 344 Final Exam UPDATED ACTUAL Questions and CORRECT Answers 5 S's - CORRECT ANSWER- Source Stock Store Sell Ship E-Commerce is: - CORRECT ANSWER- - maintaining business relationships and selling information, services, & commodities by means of telecommunications networks - refer to ...

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  • October 27, 2024
  • 27
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • IDIS 344
  • IDIS 344
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MGRADES
IDIS 344 Final Exam UPDATED ACTUAL
Questions and CORRECT Answers
5 S's - CORRECT ANSWER- ✔✔Source
Stock
Store
Sell
Ship


E-Commerce is: - CORRECT ANSWER- ✔✔- maintaining business relationships and selling
information, services, & commodities by means of telecommunications networks
- refer to trading of goods & services over the internet


Top Reasons for NOT Providing E-Commerce - CORRECT ANSWER- ✔✔- our field sales
reps will become upset
- it's too hard to get the data to get started
- our customers don't need it
- distribution is a relationship business, and e-commerce goes against that mindset
- we've already got e-commerce (an antiquated version)
- it's too expensive, and now is not the time to invest
- we lack the expertise to implement it
- we're too busy


What to look at when looking for the right e-commerce platform: - CORRECT ANSWER-
✔✔- price
- ERP integration
- support for B2B best practices


E-Commerce Priorities for Distributors - CORRECT ANSWER- ✔✔- increase new
customers/orders
- promote company brand

,- improve the customer experience
- increase efficiency & operational cost savings
- increase frequency of use & tractions


Six Steps for Starting Successful E-Commerce Business - CORRECT ANSWER- ✔✔1) Plan
for your online business.
2) Make sure that you ask your customers what they want/need from an e-commerce site.
3) Build your e-commerce infrastructure.
4) Deliver big with a well-planned supply chain
5) Attract customers
6) Grow your reputation & grow your business


Expense Components for B2B E-Commerce - CORRECT ANSWER- ✔✔Understand TCO
(total cost of ownership)
- acquisition costs
- on-going operations costs
- efficiency & productivity objectives
- future needs for agility & flexibility
- cost of integraiton
- implementation costs
- costs of content (catalog, customer data, online search data)
- marketing costs


Top Challenges for Upgrading E-Commerce - CORRECT ANSWER- ✔✔- getting consistent
data from suppliers
- uploading accurate product data
- lack of employee time to maintain
- lack of in-house technical knowledge
- too expensive
- can't integrate it with existing technology

, Overall Advantages of E-Commerce for Distributors - CORRECT ANSWER- ✔✔- keep up
with competitors
- meet needs/requirements of customers
- attract new customers
- increase sales
- new/improved sales process
- provide new ways to attract & interact with both current & new customers


Bottom Line Question: Is not "can you afford e-commerce," but rather
____________________________________? - CORRECT ANSWER- ✔✔"can you afford
to not have e-commerce"


E-Commerce is critical but __________________ is just as critical. - CORRECT ANSWER-
✔✔back-end



E-Commerce affects what parts of the ERP system? - CORRECT ANSWER- ✔✔- inventory
management
- order processing
- pricing
- sales analysis
- accounts receivable


Funnel to competitive advantage has what 3 things? - CORRECT ANSWER- ✔✔- CRM
- ERP
- social media


Sales Cycle: Two Parts - CORRECT ANSWER- ✔✔- front end
- back end


Sales Cycle: Front End - CORRECT ANSWER- ✔✔CRM focus
- lead

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