Five Guys Certification Quiz: Questions With Expert
Verified Answers
Where and when was the first Five Guys opened? Right Ans - First Five
Guys opened in Arlington, Virginia in 1986.
According to Five Guys history what occurred 1986-2001? Right Ans - Five
Guys opens five locations around DC metro Area, perfects their business, and
gets a cult-like following
According to Five Guys history what occurred 2002? Right Ans - Five guys
begins to franchise into Virginia and Maryland
According to Five Guys history what occurred 2003? Right Ans - Five Guys
sells out franchise territory within 18 months and opens up rest of the
country for franchise rights
According to Five Guys history what occurred 2003 - present? Right Ans -
Five Guys expands and perfects business
How many possible ways can one order a burger at Five Guys? Right Ans -
250000
What type of meat is used at Five Guys? Right Ans - 100% all-American
fresh Ground Beef (except Canada and the UK which is local)
Are there any freezers at Five Guys? Right Ans - nope, just coolers
What type of oil is used at Five Guys? Right Ans - Peanut Oil
We only get potatoes from where? Right Ans - Above the 42nd parallel
True or False, our menu is fat free? Right Ans - true
Who are the actual Five Guys? Right Ans - Jim, Matt, Chad, Ben, and Tyler
,Where does customer perception at Five Guys begin? Right Ans - Customer
perception begins in the parking lot. The parking lot and curb should be free
of debris and stains.
How should the front of the doors at Five Guys appear? Right Ans - clean,
especially free of grease stains
How should the doors themselves appear? Right Ans - Clean, and smudge
free
How many neon "Open" signs should every store have? Right Ans - 2
What is the appropriate signage one can display at Five Guys? Right Ans -
Hours of operation, store's phone number, and on-line ordering
What should the music be set to at Five Guys? Right Ans - Enough to hear
the person next to you, but not the table across the room
How should the lighting at Five Guys be? Right Ans - bright and inviting.
There should never be a burned out bulb.
How full can trash cans be maximum? Right Ans - they should never be
more then half-full
is it appropriate to change garbage in the lobby? Right Ans - no, it should
be wheeled to the back first
How high can potatoes be stacked without a wall? Right Ans - 4
How high can potatoes be stacked with a wall? Right Ans - 5
How should potatoes be stacked at Five Guys? Right Ans - Lincoln log style
How high can boxes of peanuts be stacked? Right Ans - 2 max
Are empty dunnage racks allowed in lobby? Right Ans - no
How many boxes of peanuts are required in the lobby? Right Ans - 2 open
boxes
, How full are boxes of peanuts supposed to be? Right Ans - 3/4 full with the
5 oz. metal scoop
How many peanut boats are required at all times? Right Ans - at least 1/4
sleeve
How should the comment boards be portrayed at Five Guys? Right Ans -
should be easily assessable and fully stocked with crayons and unlined
comment cards
Where should laminated toppings cards be placed? Right Ans - at each
register
How should tip jars be at Five Guys? Right Ans - labeled "TIPS" and should
be spiked with 5 dollars
How many food safety and quality control certified managers should be
scheduled prior to opening? Right Ans - 4
If a store does more than $25000 a week how many managers should be
scheduled Right Ans - 4
What are Five Guys managers required to wear? Right Ans - Jeans, khakis,
or black pants. They need to wear a black Five Guys shirt. They need to wear a
hat and non-slip shoes.
When must a certified manager be on duty? Right Ans - on duty during all
hours of operations
When is the latest a day manager should be at work? Right Ans - before
9:00 am
What is the day manager responsible for? Right Ans - making all food
orders and ensuring store is prepped for entire day. They are also responsible
for training and keeping the store running smoothly.
What is the first thing a day manager should do? Right Ans - ensure
yesterday's end of day was complete
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