Mail Carrier USPS 474 Certification Exam |Question and Answers [100% Correct] 2025 Latest Version!!|
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Course
Usps
Institution
Usps
Mail Carrier USPS 474 Certification Exam
|Question and Answers [100% Correct] 2025
Latest Version!!|
Which of the following actions should a mail carrier take when encountering a dog on their route?
A) Ignore the dog and continue walking
B) Make loud noises to scare the dog away
C) ...
Mail Carrier USPS 474 Certification Exam
|Question and Answers [100% Correct] 2025
Latest Version!!|
Which of the following actions should a mail carrier take when encountering a dog on their route?
A) Ignore the dog and continue walking
B) Make loud noises to scare the dog away
C) Use a dog deterrent spray if necessary
D) Approach the dog slowly and assess the situation
What is the primary responsibility of a mail carrier during adverse weather conditions?
A) Deliver mail at a faster pace
B) Take longer breaks
C) Ensure safety while delivering mail
D) Adjust delivery methods to maintain safety
When is it appropriate for a mail carrier to leave mail in a mailbox that appears full?
A) When the customer is known
B) When there’s no other secure place to leave it
C) When the mail is urgent
D) When the mail is heavy
How should a mail carrier handle a situation where a customer is verbally aggressive?
A) Remain calm and professional, then report the incident
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, B) Argue back to defend themselves
C) Walk away without addressing the concern
D) Immediately call for backup
What must a mail carrier do if they suspect mail tampering?
A) Ignore the suspicion
B) Report the incident to a supervisor
C) Confront the customer directly
D) Leave a note for the customer
Which document is essential for a mail carrier to carry at all times?
A) A personal identification card
B) A map of the delivery route
C) The USPS employee identification badge
D) A customer service handbook
What is the purpose of the informed delivery service offered by USPS?
A) To allow customers to preview their incoming mail
B) To send emails to customers
C) To notify carriers of delivery routes
D) To track parcels during transit
In terms of package delivery, what should a mail carrier do if a package is too large to fit in a mailbox?
A) Leave it at the mailbox
B) Return it to the post office
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