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WGU C208 CHANGE MANAGEMENT AND INNOVATION ACTUAL EXAM QUESTIONS AND ANSWERS 2025
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WGU C208 CHANGE MANAGEMENT AND INNOVATION ACTUAL EXAM QUESTIONS AND ANSWERS 2025
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1WGU C208 CHANGE MANAGEMENT AND INNOVATION ACTUAL EXAM
QUESTIONS AND ANSWERS 2025
Which three individuals within an organization could play the role of change agent
- ✔✔ANSWER✔✔->>>>>>>>ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - ✔✔ANSWER✔✔->>>>>>>>Establishing a sense of
urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - ✔✔ANSWER✔✔->>>>>>>>knowledge
persuasion
decision
implementation
confirmation
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? - ✔✔ANSWER✔✔-
>>>>>>>>Descriptive
Which two statements characterize low end disruption - ✔✔ANSWER✔✔-
>>>>>>>>it is an innovation that is good enough
1
, 2
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - ✔✔ANSWER✔✔->>>>>>>>Communicating change initiatives
through email
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - ✔✔ANSWER✔✔->>>>>>>>a consistent vision of the end result of the
change
how should training be viewed during organizational change - ✔✔ANSWER✔✔-
>>>>>>>>as a worthwhile investment in a successful transition
How can a leader connect with employees to help sustain organizational change? -
✔✔ANSWER✔✔->>>>>>>>offering positive feedback
2
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