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MBA 704 - Kungu - Week 5 - Chapters 9 & 10 Questions and Answers
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MBA 704 - Kungu - Week 5 - Chapters 9 & 10 Questions and Answers
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MBA 704 - Kungu - Week 5 - Chapters 9& 10 Questions and Answers
T/F: iiIndividuals, iigroups, iiand iiorganizations iiin iiinteraction iiare iimore iiassociated iiwith
iiconflict, iiat iithe iiindividual ii(intraindividual) iilevel. ii- iiAnswers ii-True
Prescription iifor iidealing iiwith iistress ii- iiAnswers ii-Rule iiNo. ii1 iiis, iidon't iisweat iithe iismall
iistuff. ii
Rule iiNo. ii2 iiis, iiit's iiall iismall iistuff. ii
And iiif iiyou iican't iifight iiand iiyou iican't iiflee, iiflow.
Contemporary iiEnvironment iiDemands ii(External iiPressures) ii- iiAnswers ii-1.
iiGlobalization iiand iistrategic iialliances
2. ii24/7 iitechnology ii(e.g. iitablets, iilaptops, iiand iismartphones)
3. iiMassive iijob iilosses
Contemporary iiEnvironment iiDemands ii(Internal iiPressures) ii- iiAnswers ii-1. iiHeavy
iidemands
2. iiPoorly iidefined iipriorities
3. iiLittle iion-the-job iiflexibility
Workaholic ii- iiAnswers ii-a iicompulsive iineed iito iiwork iiat iithe iiexpense iiof iieverything
iielse iiin iione's iilife.
Warnings iisigns iiof iia iiworkaholic ii- iiAnswers ii-1. iiSending iie-mails iifrom iihome iiin iithe
iievenings iior iilater ii
2. iiBeing iithe iilast iione iiin iithe iioffice
3. iiHaving iidifficulty iidelegating
4. iiExhibiting iiexcessive iiperfectionism
5. iiSkipping iilunch
6. iiLooking iitired
7. iiHaving iian iiattitude iiconsistent iiwith iidepression iior iiexhaustion
Distress ii- iiAnswers ii-Negative iistress; iiusually iicaused iiby iisomething iibad.
(for iiexample, iia iicollege iistudent iiis iiplaced iion iischolastic iiprobation, iia iiloved iione iiis
iiseriously iiill, iior iithe iiboss iigives iia iiformal iireprimand iifor iipoor iiperformance).
Eustress ii- iiAnswers ii-Positive iistress; iiusually iicaused iiby iisomething iigood
,(for iiexample, iia iicollege iistudent iimakes iithe iidean's iilist; iian iiattractive, iirespected
iiacquaintance iiasks iifor iia iidate; iian iiemployee iiis iioffered iia iijob iipromotion iiat iianother
iilocation).
Hindrance iiStressors ii- iiAnswers ii-1. iiorganizational iipolitics
2. iired iitape
3. iirole iiambiguity
In iigeneral, iithose iidemands iiunnecessarily iithwarting iipersonal iigrowth iiand iigoal
iiattainment
Hindrance iistressors iihave iia ii____________ iieffect iion iimotivation iiand iiperformance. ii-
iiAnswers ii-Negative
Challenge iistressors ii- iiAnswers ii-1. iihigh iiworkload
2. iitime iipressure
3. iihigh iiresponsibility
In iigeneral, iithose iidemands iithat iiare iiviewed iias iiobstacles iito iibe iiovercome iiin iiorder
iito iilearn iiand iiachieve.
Challenge iistressors iihave iia ii____________ iieffect iion iimotivation iiand iiperformance. ii-
iiAnswers ii-Positive
Tense iiEnergy ii- iiAnswers ii-stress-driven iistate iiwith iiconstant iipressure iiand iianxiety
Calm iiEnergy ii- iiAnswers ii-stress-free ii"flow" iistate iicharacterized iiby iilow iimuscle
iitension, iian iialert iipresence iiof iimind, iipeaceful iibody iifeelings, iiincreased iicreative
iiintelligence, iiphysical iivitality, iiand iia iideep iisense iiof iiwell-being.
T/F: iiA iicompletely iistress-free iiworkplace iiis iithe iiideal. ii- iiAnswers ii-False
Stress ii- iiAnswers ii-an iiadaptive iiresponse iito iian iiexternal iisituation iithat iiresults iiin
iiphysical, iipsychological, iiand/or iibehavioral iideviations iifor iiorganizational iiparticipants.
3 iicritical iicomponents iiof iistress ii- iiAnswers ii-1. iiA iireaction iito iia iisituation iior iievent,
iinot iithe iisituation iior iievent iiitself
2. iiCan iibe iiimpacted iiby iiindividual iidifferences
3. iiOnly iispecial iior iiunusual iisituations ii(as iiopposed iito iiminor iilife iiadjustments) iican
iireally iibe iisaid iito iiproduce iistress.
Job iiStress ii- iiAnswers ii-A iicondition iiarising iifrom iithe iiinteraction iiof iipeople iiand iitheir
iijobs iiand iicharacterized iiby iichanges iiwithin iipeople iithat iiforce iithem iito iideviate iifrom
iitheir iinormal iifunctioning.
What iiStress iiIs iiNot ii- iiAnswers ii-1. iiNot iiJust iiAnxiety
, 2. iiNot iiJust iiNervous iiTension
3. iiNot iiNecessarily iiSomething iiDamaging, iiBad, iior iito iibe iiAvoided
Anxiety iioperates iisolely iiin iithe ii_________ iiand ii_________ iisphere ii- iiAnswers ii-
emotional; iipsychological
Stress iioperates iiin iithe ii_________ ii, ii_________, iiand ii_________ iisphere ii- iiAnswers
ii-emotional; iipsychological; iiphysiological
Burnout ii- iiAnswers ii-when iithe iiability iito iicope iiwith iistress iibegins iito iilet iius iidown
may iibe iithe iiconsequence iiof ii"losing iia iisense iiof iithe iibasic iipurpose iiand iifulfillment
iiof iiyour iiwork."
"not iia iiproblem iiof iithe iipeople iithemselves iibut iiof iithe iisocial iienvironment iiin iiwhich
iipeople iiwork."
Burnout iinot iinecessarily iithe iiresult iiof ii_________ iiproblems iisuch iias iicharacter iior
iibehavior iiflaws iiin iiwhich iiorganizations iican iisimply iichange iipeople iior iiget iirid iiof
iithem ii- iiAnswers ii-Individual
Burnout iicreates iia iisense iiof ii__________ iiand iia iifeeling iiof iilost iicontrol, iicausing iithe
iiburned-out iiemployee iito iirelate iidifferently iito iiothers iiand iito iitheir iiwork. ii- iiAnswers ii-
Isolation
____________ iiin iithe iifield iiof iiorganizational iibehavior, iiis iimore iiassociated iiwith
iidisagreement iior iiopposition iiat iithe iiinterpersonal iior iiintergroup iilevel. ii- iiAnswers ii-
Conflict
Extraorganizational iistressors ii- iiAnswers ii-Stressors iioutside iithe iiworkplace.
societal/technological iichange, iiglobalization, iithe iifamily, iirelocation, iieconomic iiand
iifinancial iiconditions, iirace iiand iigender, iiand iiresidential iior iicommunity iiconditions.
Wellness ii- iiAnswers ii-a iiharmonious iiand iiproductive iibalance iiof iiphysical, iimental,
iiand iisocial iiwell-being iibrought iiabout iiby iithe iiacceptance iiof iione's iipersonal
iiresponsibility iifor iideveloping iiand iiadhering iito iia iihealth iipromotion iiprogram.
There iiis iia iidefinite iirelationship iibetween iithe ii___________ iiand iithe iisubsequent
iihealth iiof iithe iiperson. ii- iiAnswers ii-degree iiof iilife iichanges
T/F: iiSociological-demographic iivariables iisuch iias iirace iiand iigender iican iialso iibecome
iistressors. ii- iiAnswers ii-True
Organizational iiStressors ii- iiAnswers ii-Stressors iiassociated iiwith iithe iiorganization
iiitself.
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