LDR - 302S ORGANIZATION CULTURE NEWEST
ACTUAL EXAM COMPLETE QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+.
Toxic Behavior - Negativity✔✔ ANSWER✔✔A corrosive interpersonal
style that has a negative
impact on individual and collective morale and
motivation
Malice: cruelty and degradation are more prevalent than kindness
Narcissism: uncaring abuse of others for personal gain
Toxic Behavior - Exploitation✔✔ ANSWER✔✔The perception of getting
ahead at the expense of
others
Inequality: tolerating toxic people, who are often highly skilled, but
punishing
others
Favoritism: special treatment for a select few
Nepotism: hiring unqualified friends or family
Taking credit for other's results and accomplishments
,Toxic Organizations✔✔ ANSWER✔✔the value of "getting results"
becomes the priority,
superseding core values.
Respectful Enagement✔✔ ANSWER✔✔treating each individual with
dignity and fairness,
with the operational premise that you treat others in concert with the
way you would like to be treated
involves behavioral norms of authenticity, affirmation,
attentive listening, transparency, open communication, trust, and
mutual support.
enabling conditions and not narrowly on the toxic
individual whose ingrained behavior is reinforced by a results-rewarding
system that tolerates toxicity
targeted feedback✔✔ ANSWER✔✔performance improvement plan
focusing on toxic behaviors and effects on individual and collective
performance. Targeted feedback involves
identifying the problem by respectfully and nonjudgmentally describing
the toxic. behavior; implementing a sequential
, process to target a resolution by clarifying the behavior as a problem;
allowing response and discussion; obtaining agreement about the
problem, if possible, and brainstorming courses of action; and selecting
a course of action with goals and a timeline for regular follow-up. While
most people respond positively to feedback, toxic people are resistant,
requiring a specific plan and persistent accountability.
How to detox and create a culture with respect✔✔
ANSWER✔✔Confront Toxic Personnel and Their Protectors
Provide Training in Respectful Engagement
(VIDEO) 3 Ways to Create a Work Culture that Brings Out the Best in
Employees✔✔ ANSWER✔✔1. Unblock Communication - when we feel
like we are unimportant we stop caring as much; invite people to speak
up
-causing check-outs/google walkouts
2. Become Responsive
3. Aim Higher - invite people to bring whole selves to work
Toxic Leader✔✔ ANSWER✔✔toxic leader is characerized by a patern of
counterproductive,
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