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ServiceNow CSA Exam Questions And Answers (A+ Graded)
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ServiceNow CSA Exam Questions And Answers (A+ Graded)...
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ServiceNow CSA Exam Questions And Answers (A+ Graded)What are the different interfaces to access a ServiceNow Instance? -Answer -Now
Platform User Interface
-Service Portal
-ServiceNow Mobile Classic
-ServiceNow Agent
What are the tree components of the Now Platform User Interface? -Answer -Banner
Frame
-Application Navigator
-Content Frame
What is a group of users sharing a common purpose? -Answer Group
Where can you find product documentation? -Answer docs.servicenow.com
What is a list of permissions utilized to grant access to various parts of the platform?
-Answer Role
What is one common methodology of testing functionality for various roles? -Answer
Impersonate User
A row is what to the ServiceNow database -Answer Record
What are the three different types of context menus in a list view? -Answer -List
-Column
, -Record
What are the three components of a filter condition? -Answer -Field
-Operator
-Value
What determines which fields are listed and in what order? - View answer
What type of field appears on the form as a check box? - True/False
What type of field appears that provides data from another table? - Reference
What can be used to alter the form view layout for all users? - Form Designer
What are three major parts of the Form Designer? - Answer -Page Header
-Field Navigator
-Form Layout
What allows fields to be auto-populated when applied? - Answer Template
Which UI action saves information for a new record and exits the form? - Answer Submit
Which module displays a list of tasks assigned to a user's group, but not yet assigned to
an individual? - Answer My Groups Work
What is the difference between Work notes and Additional Comments - Answer Work
notes are visible to only those who can view the task. Additional comments are visible to
the customer(requestor)
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