SSME03WB - Understanding Mopar Services
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? ️️Have the customer perform and action using their vehicle's phone app
Using the data from _____, dealerships can proactively reach out to cust...
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? ✔️✔️Have the customer perform and action using their vehicle's phone app
Using the data from _____, dealerships can proactively reach out to customers for their specific Service
and Sales needs. ✔️✔️connected vehicles
Which of the following is NOT true about Connected Services? ✔️✔️Free subscription for 3 years
Stellantis Roadside Assistance includes towing to the nearest Stellantis dealer and which other service?
✔️✔️Fuel delivery
Which of the following is NOT available on the Mopar.com website? ✔️✔️Ability to lock/unlock the
vehicle
Which of the following is NOT true about the DrivePlus Mastercard? ✔️✔️Limited cashback on Mopar
purchases
Where can you find VIN-specific information about available Connected Services and radio features?
✔️✔️Owner Support Plus
Jeep Wave and Wagoneer Client Services are available ___________. ✔️✔️24 hours a day, 7 days a
week
_____ is responsible for taking care of every customer who visits your dealership. ✔️✔️Everyone
Stellantis Roadside Assistance is available 24 hours a day, _____ a week. ✔️✔️7 days
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