1. 7 types of bad leaders - ANS-incompetent: no desire to sustaain effective action
2. rigid: leaders are unwilling to adopt new ideas
3. intemperate: leaders lack self-control
4. callous: leaders are uncaring or unkind
5. corrupt: leaders lie, cheat, steal
6. insular: leaders minimize welfare of others
7. evil: commit atrocities
8. Definition of Leadership - ANS-Leadership is a symbolic communication, which
modifies the attitudes and behaviors of others to meet shared goals
9. Features of Leadership - ANS-leaders use symbols to create reality
10. leaders communicate about their past, present, future
11. leaders make conscious use of symbols to reach their goals
12. Leaders are impression managers - ANS-framing
13. scripting
14. staging
15. performing
16. Leadership (defining themes) - ANS-About who you are
17. About how you act
18. About what you do
19. About how you work with others
20. Managers - ANS-Creating an agenda
21. develop network for achieving agenda
22. execution
23. outcomes
24. Managers vs. Leaders - ANS-managers are people who do things right, leaders are
people who do the right thing
25. Primal Leadership - ANS-describes how effective leaders create good feelings in
followers
26. Principles of Communication - ANS-Communication isnt a thing, its a process
27. Communication is circular
28. Communication is complex
29. communication is irreversible
30. communication involves the total personality
31. Reality - ANS-manipuate + interpretation of symbols
32. WTC - ANS-Willingness to Communicate
33. high levels of wtc are more credible
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