do nurses give advice? - ANSWER no, they present facts and let
the patient make an educated decision
collaboration - ANSWER working with others for a common purpose
introductory phase - ANSWER period of getting acquainted w/ patient.
relationship begins
working phase - ANSWER when the nurse and the patient work
together to solve problems and accomplish goals
Termination phase - ANSWER relationship has ended bc:
- transferred to another place
- discharged
- dead
verbal communication - ANSWER communication that uses written or
spoken words
open-ended questions - ANSWER questions that allow respondents to
answer however they want
Nontherapeutic Communication Techniques - ANSWER Giving
personal opinions
Changing the subject
Automatic responses
False reassurance
Sympathy
Approval or disapproval
Defensive responses
Passive or aggressive responses
, Arguing
Kinesics (body language) - ANSWER non-verbal messages transmitted
by the motion and posture of the body. ie facial expressions, gestures.
paralanguage (vocalics) - ANSWER the voiced part of a spoken
message that goes beyond the actual words
Proximics (interpersonal space) - ANSWER relationship to space with a
patient (intimate w/in 6 in, personal 6 in to 4 ft, public more than 12)
task-oreinted touch - ANSWER touch for purpose
Affective touch - ANSWER used to demonstrate concern or affection
expressive apahsia - ANSWER slurred speech or inability to speak
possibly due to stroke
affective domain of learning - ANSWER Feelings, values, and
appreciation (One of the three domains of educational learning / Bloom's
Taxonomy)
Cognitive Domain of Learning - ANSWER Mental skills and knowledge
(One of the three domains of educational learning / Bloom's Taxonomy)
Pedagogy/Andragogy/Geragogy - ANSWER The studies or sciences of
teaching children/adolescents, adults, and older adults.
pediatric patients learn better - ANSWER reward or punishments
Andragogy - ANSWER think outside the box, abstract
Geragogy - ANSWER crisis learners
visual impairment - ANSWER large font 12-16
black letters w/ white background
75-100 watt lights
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