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TCFP Officer 1 Practice Test Questions and Answers
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TCFP Officer 1 Practice Test Questions and Answers
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TCFP Officer 1 PracticeTest Questions and
Answers
Denning [Date] [Course title]
,Why must a company officer, as a public servant, meet their community's needs with competence,
courtesy, and efficiency?
Select one:
a. Good customer service is essential to the health and safety standards of the agency.
b. Good customer service is essential to maintain a positive public perception of the agency.
c. Positive contacts within the community will help the company officer change group dynamics.
d. Community perceptions will impact the internal and external expectations of a new company officer. -
Correct Answers: b. Good customer service is essential to maintain a positive public perception of the
agency.
Which statement contains all three parts of assertive communication?
Select one:
a. I feel frustrated when the equipment is not returned to its proper place on the truck.
b. You're always making mistakes.
c. "I feel frustrated when PPE is improperly cleaned, so let's talk about how we clean PPE to remove
possible contaminants."
d. I think the problem is you and your bad attitude. - Correct Answers: c. "I feel frustrated when PPE is
improperly cleaned, so let's talk about how we clean PPE to remove possible contaminants."
Accountability for decisions within a fire organization is almost always:
Select one:
a. specialized.
b. decentralized.
c. functional.
d. centralized. - Correct Answers: d. centralized.
Combination organizations provide staffing and receive funding in accordance with the:
Select one:
a. level of functional supervision in the department.
b. capability of their auxiliary apparatus.
,c. dominant aspect of their organization.
d. results of a position and job analysis. - Correct Answers: c. dominant aspect of their organization.
Company officers who apply honesty and strong moral principles to the decision-making process are
cultivating the leadership quality of:
Select one:
a. integrity.
b. dependability.
c. proactiveness.
d. industriousness. - Correct Answers: a. integrity.
The first step a company officer can take to solve problems or make decisions is to:
Select one:
a. identify a problem that requires a response.
b. determine the steps needed to meet the selected goals and outcomes.
c. determine the effectiveness of the activities in meeting goals and outcomes.
d. identify their strengths and weaknesses. - Correct Answers: a. identify a problem that requires a
response.
A new company officer should always remember the respect she or he has among crew members must
be:
Select one:
a. abused.
b. based on rank.
c. based on past relationships.
d. earned. - Correct Answers: d. earned.
Learning to recognize and label your emotions quickly, and practicing how to behave when certain
emotions arise, will allow you to choose:
Select one:
, a. how to behave rather than being emotionally reactive.
b. reckless or impulsive behaviors over intentional behaviors.
c. solutions to personnel issues that focus on discipline.
d. communication styles that display aggression or deference. - Correct Answers: a. how to behave
rather than being emotionally reactive.
What areas fall under the jurisdiction of federal fire and emergency services organizations?
Select one:
a. Cities with large populations
b. Unserved rural areas
c. U.S. military installations
d. Chemical processing plants - Correct Answers: c. U.S. military installations
Acting as a role model by personally adhering to accepted health and safety practices, the company
officer can help to:
Select one:
a. make policy on assigning medical units.
b. make unit members respect him or her.
c. convince the public that firefighters are healthy.
d. ensure the health and safety of all personnel. - Correct Answers: d. ensure the health and safety of all
personnel.
Leadership skills can be addressed and assessed through:
Select one:
a. annual/supervisory reviews.
b. bypassing the chain of command.
c. unity/span of control reviews.
d. additional resource agreements. - Correct Answers: a. annual/supervisory reviews.
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