BUS210 Exam Questions with Complete Solutions Latest Update 2024 Rated A+
George will be part of the group that is creating a new tool for his company. The profile and mechanics for this tool are new and very different from previous models, but George feels that his past design experience will be ...
George will be part of the group that is creating a new tool for his company. The profile and mechanics
for this tool are new and very different from previous models, but George feels that his past design
experience will be applicable to this project. Which of the following describes George's expectations?
Select one:
a. Conventions
b. Preunderstanding
c. Selection
d. Stimuli - Answers b. Preunderstanding
An ambitious middle-aged commuter stops thinking about her job to listen to an ad on the radio
because it begins with a song she recognizes from her childhood. Which audience trait did the ad use to
successfully grab her attention?
Select one:
a. Demographic
b. Education
c. Linguistic
d. Professional - Answers a. Demographic
Matt is conducting research for a speech he has been asked to present, and has come across several
studies with evidence he would like to include in his presentation. Matt needs to know who conducted
the studies, how they were conducted, and who funded the studies. Why does he need to know this
information?
Select one:
a. To change audience perceptions.
b. To meet the expectations set by OSHA.
c. To create a more culturally inclusive presentation.
d. To avoid including biased information in his presentation. - Answers d. To avoid including biased
information in his presentation.
The CEO of your major competitor is running an ad campaign in the newspapers and online stating that
your products have caused harm and injury to numerous consumers, and that people should buy their
,products instead. As a result, your sales have declined and your company's reputation has suffered.
These claims are not true. Which of the following civil wrongs has been committed?
Select one:
a. Libel
b. Slander
c. Plagiarism
d. Copyright infringement - Answers a. Libel
Which of the following characteristics about the concept of self are subject to change over time?
Select one:
a. Values
b. Beliefs
c. Attitudes
d. Looking-glass self - Answers c. Attitudes
You are about to be evaluated on your job performance during the past 6 months. You feel that you
have met or exceeded your goals. However, during the meeting with your supervisor, he reviews your
work as poor, and cites many examples of projects that were not completed on time or to specifications.
You disagree with this assessment. What is the best way to respond to these comments?
Select one:
a. Stop your supervisor to point out the errors in the review.
b. Focus on your supervisor's points and maintain professionalism.
c. Bring up past evaluations where you have received more positive feedback.
d. Repeat the words used by your supervisor to point out how the assessment is inaccurate. - Answers b.
Focus on your supervisor's points and maintain professionalism.
A recent memo to your division includes the word "immediate" as it relates to action that must be taken
by employees. Everyone in the group understands the meaning of this word and responds accordingly.
Which of the following meanings of language does this represent?
Select one:
a. Connotative
,b. Contextual
c. Denotative
d. Paradigm - Answers c. Denotative
During a meeting, your client makes a comment about how she wants to "make sense of things." Which
of the following predicates of rapport does this represent?
Select one:
a. Visual
b. Emotional
c. Kinesthetic
d. Auditory Digital - Answers d. Auditory Digital
Which of the following negative news statements is written in the most effective and meaningful way?
Select one:
a. "We are unsure about the impact this gas leak will have on the neighboring communities."
b. "Customers should not be concerned about the recent news stories regarding the dangers associated
with our product."
c. "We have taken several steps to resolve the product malfunction and will be offering all customers the
new version of the product free of charge."
d. "To that end, we will take several actions to simplify our operations in 2017, including closing some of
our company-owned stores and reducing staffing by a number of positions." - Answers c. "We have
taken several steps to resolve the product malfunction and will be offering all customers the new
version of the product free of charge."
Timothy Harris founded a company and received the Indiana Governor's Award for Achievement in
Business and Entrepreneurship in 2011. After hearing of his accomplishments, you decide to launch a
business of your own. You have no experience or education in the field, and the industry you are
thinking about entering has a number of vibrant competitors. Your friends and family are discouraging
you from taking this step, but you have chosen to ignore their comments, have stopped communicating
with them, and continue to think about your new business. Your behavior is an example of which of the
following?
Select one:
a. Internal monologue
, b. Social communication
c. Interpersonal monologue
d. Interpersonal communication - Answers a. Internal monologue
Which of the following statements about communication is true?
Select one:
a. Few people are good communicators.
b. Outside factors never influence communication.
c. Manual dexterity always influences your ability to communicate.
d. Inability to communicate impacts your sense of self (self-concept). - Answers d. Inability to
communicate impacts your sense of self (self-concept).
Bob is the head of a group that has been tasked with creating a tagline for the company's new
advertising campaign. Other tasks associated with this project include creating graphics to illustrate the
tagline, writing a jingle for a commercial, and drafting designs for a website. Each member of the group
has ideas about every element of the project, which has made it difficult for any work to get done. As
leader of the group, Bob has determined that members of the group with specific expertise in each
discipline should work together. What kinds of groups is Bob creating?
Select one:
a. Microgroups
b. Primary groups
c. Reference groups
d. Secondary groups - Answers a. Microgroups
Nera has an idea for a new product that would bring in income for her organization. She wants to share
her idea in a persuasive manner, include a defined outcome, and show how it might solve the company's
need for additional income. What type of document should Nera write?
Select one:
a. Analytical Report
b. Business Proposal
c. Marketing Material
d. Letter to the Supervisor - Answers b. Business Proposal
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