Benefits - Answer the underlying reasons people participate in parks and recreation
services. They include exercise, relaxation, stress reduction, socialization, etc.
Individual Benefits - Answer experienced by those who directly participate in an activity
Community Benefits - Answer to the betterment of the community at large, regardless of
whether a particular person uses the services or not
Services - Answer parks and natural areas, constructed facilities, and programs
Community-wide benefits order Answer parks and natural areas, constructed facilities,
programs
Individual benefits order Answer programs, constructed facilities, parks and natural
areas
NRPA Three Pillars Answer conservation, health and wellness, and social equity
Positioning Answer process of establishing and maintaining a positive image of the
agency in the minds of the community and elected officials
Friends groups This is a great way to support parks and recreation agencies by raising
funds, providing volunteers, working on projects, and supporting the agency in
achieving its mission and goals.
Public meetings - Held to inform the public about specific items or changes, held to
consult the public about issues or to gain a reaction to items such as policy changes,
, held to involve the public by soliciting their input about topics
Focus groups - Small but representative group of patrons are gathered and asked a
variety of questions about a topic
Citizen Advisory Groups - A group formed to provide valuable feedback and direction,
charged with investigating a specific issue or problem and to provide a report for public
consumption
Surveys - A means of gathering input regarding policies and procedures via email, mail,
telephone, or the web
Methods to communicate with the public - Public meetings, focus groups, citizen
advisory groups, surveys, and referendum process
Referendum - An issue is placed on the ballot and the voters provide input; puts the
decision of a given issue directly into the hands of the voters
Vision Statement - An ideal view of what the organization will be like at some time in the
future
Mission Statement - This would answer who the customers are, what services provided
by the agency, how services will be provided; this is a basic statement that depicts what
the agency does.
Collaboration - This would answer two or more stakeholders working together to solve a
set of problems that neither can solve alone
Alliance - This would be defined by formal agreements and would address matters such
as joint programming and joint facility use.
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