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CMN 003V EXAM #1 Questions with 100% Correct Answers

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CMN 003V EXAM #1 Questions with 100% Correct Answers active listening - a person's willingness and ability to hear and understand channel - the means by which a message is communicated; a type of pathway cognitive complexity - ability to consider a variety of explanations and understand a gi...

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  • October 31, 2024
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  • 2024/2025
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CMN 003V EXAM #1 Questions with

100% Correct Answers


active listening - ✔✔a person's willingness and ability to hear and

understand

channel - ✔✔the means by which a message is communicated; a type of

pathway

cognitive complexity - ✔✔ability to consider a variety of explanations and

understand a given situation in multiple ways

communication competence - ✔✔the ability to communicate in ways that

are effective and appropriate in a given situation

content dimension - ✔✔Consists of the literal information being

communicated by the message

ex: "The printers out of paper" → there is no paper in the printer

context - ✔✔the physical and psychological environment in which you

message is communicated

decode - ✔✔interpreting a message

,©NINJANERD 2024/2025. YEAR PUBLISHED 2024.
downward communication - ✔✔superiors to subordinates

dynamic - ✔✔constantly changing and evolving as ppl send, receive, and

interpret messages from multiple sources

emotional intelligence - ✔✔ability to understand, express, and manage

emotions, and to use emotion to facilitate thought

empathy - ✔✔skill at identifying and feeling what others around you are

feeling

encode - ✔✔put idea into the form of language/behavior that your receiver

understands

Emotional Quotient (EQ) - ✔✔a person's level of emotional intelligence

ethics - ✔✔guides us in judging whether something is morally right or

wrong

explicit rules - ✔✔someone has clearly articulated these as direct

expectations for communicative behaviors

ex: supervisor tells you not to talk about your marketing strategies with

anyone outside company

feedback - ✔✔a receivers various verbal and nonvberal reactions to a

message

, ©NINJANERD 2024/2025. YEAR PUBLISHED 2024.
formal professional networks - ✔✔generally have clear lines of authority

and reporting structures, shoulder standard sets of responsibilities, and

require accountability to other network members

formality - ✔✔ceremonious quality; ceremonious adherence to rules;

something done just for form's sake;

Ex. mere formality

implicit rules - ✔✔rules that almost everyone in a certain social group

knows and follows even though no one has formally expressed them

ex: having unspoken rule not to talk about salary

informal professional networks - ✔✔consist of voluntarily professional

connections (friendships w coworkers) rather than formal reporting

structures

language - ✔✔structured system of symbols used for communicating

meaning

lateral (horizontal) communication - ✔✔among peers/colleagues with

relatively equal positions

message - ✔✔verbal/nonverbal behaviors to which people give meaning

Metacommunication - ✔✔communication about communication; used to

avoid misunderstanding and provide listeners with clarity

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