CMN 003V EXAM #1 Questions with 100% Correct Answers
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Course
CMN
Institution
CMN
CMN 003V EXAM #1 Questions with
100% Correct Answers
active listening - a person's willingness and ability to hear and
understand
channel - the means by which a message is communicated; a type of
pathway
cognitive complexity - ability to consider a variety of explanations and
understand a gi...
and reporting structures, shoulder standard sets of responsibilities, and
require accountability to other network members
formality - ✔✔ceremonious quality; ceremonious adherence to rules;
something done just for form's sake;
Ex. mere formality
implicit rules - ✔✔rules that almost everyone in a certain social group
knows and follows even though no one has formally expressed them
ex: having unspoken rule not to talk about salary
informal professional networks - ✔✔consist of voluntarily professional
connections (friendships w coworkers) rather than formal reporting
structures
language - ✔✔structured system of symbols used for communicating
meaning
lateral (horizontal) communication - ✔✔among peers/colleagues with
relatively equal positions
message - ✔✔verbal/nonverbal behaviors to which people give meaning
Metacommunication - ✔✔communication about communication; used to
avoid misunderstanding and provide listeners with clarity
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