UTD ITS 3300 EXAM #1 QUESTIONS AND
ANSWERS
Purpose of Information Systems - ANSWER-The purpose of ITS in Business is to support the
achievement of the organizations' strategic, tactical, and operational goals.
What is Information Technology? - ANSWER-Computer hardware, software, data. Data mana...
what is an organization - ANSWER✔✔-techical definition: formal structure that processes resources from
the enviornment to produce outputs, a formal legal entity with internal rules & procedures
components & characteristics of an organization - ANSWER✔✔-use hierarchial structure, seperation of
business functions, goals, management, etc.
levels in an organization - ANSWER✔✔-- senior management
- middle management: scientists and knowledge workers
- ops management: production and service workers, data workers
Routines & Acitivites - ANSWER✔✔-precise rules, procedures, and practicies developed to cope with
virtually all expected situations
business process - ANSWER✔✔-collections of routines
business organization - ANSWER✔✔-collection of business processes
Organization Culture: - ANSWER✔✔-encompasses a set of assumptions that define goal and product
- what products the org should produce
- how and where it produced
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