Exam (elaborations)
USPS Exam 421 SSA Academy with complete solutions
- Course
- Institution
USPS Exam 421 SSA Academy with complete solutions
[Show more]
Content preview
USPS Exam 421 SSA Academy withcomplete solutions
Postal iiservice iiemployees iioperate iiunder iia iimandate iito iiprotect iiand iipreserve iithe
iimail iipaced iiin iiits: ii- iiAnswers ii-Custody
What iiare ii4 iiviolations iiof iisecurity iiand iisanctity iiof iithe iimail ii- iiAnswers ii-Theft, iiOpen,
iiDamage iior iiDelay
The iifirst iiopportunity iifor iia iiSSA iito iistart iithe iicustomer iiexperience iion iia iipositive iiis: ii-
iiAnswers ii-Deliver ii1st iiImpression
Type iiof iicommunication iithat iican iienhance iior iicontradict iimessages: ii- iiAnswers ii-Non-
Verbal iiCommunication
The iiapproach iia iiSSA iican iiuse iito iiengage iiour iicustomer iiand iiensure iineeds iiare iimet
iiis: ii- iiAnswers ii-A+GIST
Why iiis iimaintaining iisanctity iiof iithe iimail iione iiof iithe iicore iiresponsibilities iiof iithe
iipostal iiservice? ii- iiAnswers ii-To iiinstill iicustomer iiconfidence
Successful iisales iitransactions iioccur iiwhen iithe iiSSA: ii- iiAnswers ii-Makes iian iiinformed
iimutual iidecision iiwith iicustomer iion iiproducts iiand iiservices
What iiis iithe iimost iipositive iiway iito iiimpact iicustomer iiperception iiof iithe iipost iioffice? ii-
iiAnswers ii-Provide iiworld iiclass iiservice
The iiUS iiPostal iiService iiis iithe iionly iidelivery iithat iireaches: ii- iiAnswers ii-Every iiaddress
iiin iithe iination ii6 iidays iia iiweek
An iiorganized iiworkstation iicreates iia iimore ii__________________ iiworkpace ii-
iiAnswers ii-Effiecient
How iia iiSSA iiconducts iithemselves iion iithe iijob iieffects iithe? ii- iiAnswers ii-Postal iiBrand
An iiactive iilistening iitechnique iiused iito iicreate iia iisuccessful iitransaction iiis iicalled ii-
iiAnswers ii-Clarifying
One iiof iithe iifirst iithings iia iicustomer iinotices iiabout iia iiSSA iiis ii- iiAnswers ii-Personal
iiAppearance
, The iiprimary iilaw iienforcement iifor iiUSPS iiis iithe ii- iiAnswers ii-United iiStates iiPostal
iiInspection iiService ii(USPIS)
Preferred iiservice iithat iiusually iioffer iithe iicustomer iithe iibest iivalue iiis ii- iiAnswers ii-
Priority iiMail iiExpress iiand iiPriority iiMail
Customer iiwants iito iimail iifewer iithen ii5000 iiflat iisized iito iieveryone iiin iia iispecific iiarea.
iiWhat iiwould iiyou iioffer? ii- iiAnswers ii-Every iiDoor iiDirect iiMail ii(EDDM)
First iiclass iimail iiconsists iiof iigreeting iicards, iistatements iibills iiand iiwhat? ii- iiAnswers ii-
Business iiDocuments
Any iimailable iiitem iiweighing ii_______ iior iiless iican iibe iisent iifirst iiclass iimail ii-
iiAnswers ii-13 iioz
A iiPriority iiMail iiExpress iicustomer iiis iientitled iito iia iirefund iiif: ii- iiAnswers ii-Delivered
iiLate
Regardless iiof iiweight iiup iito ii70lbs iithe iiprice iithat iiapplies iito iiRetail iiGround iiparcels
iiover ii108" iibut iino iimore iithan ii130" iiis: ii- iiAnswers ii-Oversized iiPricing
The iimax iilength iiand iigirth iifor iiPriority iiMail iiis ii- iiAnswers ii-108"
What iitype iiof iimail iiconsists iiof iiitems iisent iiwithin iithe iiUnited iiStates ii- iiAnswers ii-
Domestic
What iipricing iimay iibe iicharged iifor iiPM iiitems iimeasuring iiover iione iicubic iifoot
iidesignating iito iiZone ii6? ii- iiAnswers ii-Dimensional
What iican iiyou iioffer iicustomers iifor iitheir iimailing iiand iishipping iineeds? ii- iiAnswers ii-
Solutions
Which iicategory iiof iiproducts iido iipremier iiproducts iibelong? ii- iiAnswers ii-Shipping
Which iicategory iiof iiproducts iidoes iiFirst iiClass iiMail iibelong ii- iiAnswers ii-Mailing
What iitype iiof iiproducts iiare iioffered iito iiprovide iithe iibest iivalue iito iithe iicustomer? ii-
iiAnswers ii-Premier
Which iiproduct iiprovides iithe iifastest iidelivery iiservice? ii- iiAnswers ii-Express
What iimust iicustomers iiprovide iifor iievery iiitem iimailed? ii- iiAnswers ii-Address
Which iiUSPS iiservice iiis iiautomatically iiincluded iifor iiPME, iiPM, iiFCM, iiRetail iiGround,
iilibrary iimail iiand iimedia iimail ii- iiAnswers ii-Tracking
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Gordones22. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79373 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
