Which of the following is true regarding citizenship behavior? ANS✔✔
Supervisors tend to consider citizenship behavior when evaluating overall
job performance.
The tendency of supervisors to consider citizenship behaviors in evaluating
overall job performance appears to hold even across countries with vastly
different cultures.
Much of what we know about organizational behavior is considered
universal and "culture free," showing that managing people faces the same
challenges everywhere. ANS✔✔ False
Actually, research has demonstrated that national cultures affect many of
the relationships in the integrative model of organizational behavior. There
is very little that is known about OB that is "universal" or "culture free."
Which of the following is an example of a group mechanism? ANS✔✔ Team
characteristics and diversity
Job satisfaction is an individual mechanism that directly affects job
performance and organizational commitment. ANS✔✔ True
In the integrative model, which organizational mechanism captures shared
knowledge about the rules, norms, and values that shape employee
attitudes and behaviors? ANS✔✔ Organizational culture
, Solution 2024/2025
Pepper
Organizational culture captures shared knowledge about the rules, norms,
and values that shape employee attitudes and behaviors.
Which of the following is an individual characteristic of employees that
improves individual mechanisms such as stress and motivation? ANS✔✔
Personality
Two factors reflect the characteristics of individual employees. Personality
and cultural values reflect the various traits and tendencies that describe
how people act, with commonly studied traits including extraversion,
conscientiousness, and collectivism.
_____ is the organizational mechanism in the integrative model that captures
"the way things are" in an organization. ANS✔✔ Organizational culture
The scientific method begins with _____. ANS✔✔ Theory
The scientific method begins with theory, defined as a collection of
assertions—both verbal and symbolic—that specify how and why variables
are related, as well as the conditions in which they should (and should not)
be related.
Natalie, Rose, and Charles are three dental hygienists who work for Dr.
Doris at Healthy White. All three hygienists perform almost the same tasks
every day. On average, they see 12 people every day for regular teeth
cleaning, which involves cleaning, flossing, rinsing, and a normal checkup.
Dr. Doris, on the other hand, has quite an unpredictable job. She has to
respond to all types of dental emergencies, including situations involving
surgery. All three hygienists always try to help each other out, have a very
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Schoolflix. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.49. You're not tied to anything after your purchase.