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E. Ch. 8 Facial Treatments Questions and Answers 100% Accurate
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E. Ch. 8 Facial Treatments
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E. Ch. 8 Facial TreatmentsWhat is a facial treatment? - answer a professional service designed to improve the
appearance of the facial skin.
Name six benefits of a facial. - answer1. Deep cleanses
2. Exfoliates
3. Increases circulation and detoxifies
4. Relaxes the senses, nerves, and muscles
5. Slows down symptoms of premature aging
6. Addresses conditions such as dryness, oiliness, and redness
As an esthetician, what primary activity can you not perform? - answer An esthetician
cannot diagnose or treat medical conditions such as rosacea or cystic acne.
What are the five essential service practices when greeting clients? - answer1. Always
approach a client with a smile
2. Always introduce yourself to new clients and greet returning clients by name.
3. Set aside a few minutes to take new clients on a quick tour of the facility.
4. Your client is paying for your service; therefore, it is common courtesy to devote the
time you are with your client to your client and their needs, not yours.
5. Be professional yet genuine.
What pretreatment activities can an esthetician do to assist the client in preparing for
the treatment? - answer1. Explain what clothing can be removed: shoes, restrictive
pants, and bras.
2. Let the client know the neck and shoulders are usually bare for facials.
3. Assist the client in getting comfortable
What three practices help keep the client and the esthetician on schedule? - answer1.
Have facial clients come in 15 minutes prior to their appointment so they can fill out their
consultation form, put on a robe/spa wrap, and prepare for their treatment.
2. Call or send texts to clients the day before to confirm their appointments.
3. Ask the receptionist to check the client in and have them prepare for the service.
List four essential skills an esthetician needs to master to create and maintain
professional success. - answer1. Impeccable customer service and proper
communication skills
2. Exceptional skills
3. Mastering retail sales techniques
4. Ongoing education
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