1. A second or finally notice is issued after how many calendar days from the first
attempted delivery of certified mail article - ANS-5 days
2. AIC - ANS-Account Identifier Code
3. Anonymous Mail is separated at - ANS-AMU
4. Available at designated PO for transients and people waiting to get PO Boxes and the
mail is help for a max of 30 days unless extended my Postmaster - ANS-General
Delivery
5. BSA IS - ANS-Bank secrecy Act a law that requires every business that provides
financial services to report these transactions
6. caller services are done for how long - ANS-6 month period
7. Can forward mail for up to how long - ANS-12 months
8. Certified Mailing may be only used with what type of mail class - ANS-First Class or
Priority
9. Change of address takes how long to complete - ANS-5 days
10. Commercial mail or Business related mail customers must be processed by what unit -
ANS-BMEU
11. Customers are charge what fee to pay to have their PO Box back after the 10th day -
ANS-late fee or lock change fee of $21
12. Customers can check their claim online after how many days - ANS-10
13. Does the post office give cash back if so how much - ANS-yes, as long as they purchase
something up to $50 in $10 increments
14. How long is a change of address kept on file - ANS-18 months
15. How many bait many orders does the SSA get assigned to and where are they kept -
ANS-3 and they are kept under the largest currency bill in the draw
16. How often is the Retail floor stocked - ANS-Bi-weekly
17. Insurance claims should be filed no later than - ANS-60 days
18. Max weight for a 1st class letter - ANS-13 oz
19. Money orders can be purchased with - ANS-cash, travelers check, credit and debit cards
20. on the due date a PO Box powered mail is distributed to the box but not delivered -
ANS-1st day of the month (10 day grace period)
21. on this day a reminder letter is generated from webbats and placed in the PO Box -
ANS-20th day
22. on this day the PO Box is returned to sender - ANS-11th day
23. Perceptions is _____________ - ANS-reality
24. PO Box customers are issued how many keys - ANS-2
25. Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message center, news
link are all - ANS-Retail Communication Channels
26. POW flags are given - ANS-for burial purposes
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