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USPS Exam 421 Practice Set 2 questions and answers already graded A+ 2025/2026
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USPS Exam 421 Practice Set 2 questions and answers already graded A+ 2025/2026
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USPS Exam 421 Practice Set 21.
2. A letter that is a square instead of a rectangle is considered - ANS-nonmachinable
3. An active listening technique used to create a successful transaction is called ________.
- ANS-clarifying.
4. Correctly identifying nonmachinable characteristics of First Class Mail letters and
applying correct pricing will help protect what? ______ - ANS-revenue generation
5. Failure to comply with the Bank Secrecy Act (BSA) could result in significant fines of
more than ________ per day per incident. - ANS-$50,000.00
6. Firearms, intoxicating liquors, and cigarettes are categorized as ______. -
ANS-Restrictive Matter
7. Nonmachinable letters are processed - ANS-manually
8. One of the first things a customer notices about a SSA is their - ANS-personal
appearance.
9. Other Regulated Materials Domestic (ORM-D) packages can be shipped by _________.
- ANS-USPS Retail Groud
10. Proper design and construction of a mailpiece which conforms to minimum and
maximum mailing standards ensures _____________. - ANS-Mailability
11. The customer can request a cashback option when using a debit card up to how much? -
ANS-$50.00
12. The maximum size of a flat is 15 inches long, ______ inches high, and .75 inches thick. -
ANS-12
13. The primary law enforcement for the United States Postal Service is the _______. -
ANS-Postal Inspection Service.
14. What allows US citizens proof of citizenship when traveling abroad? - ANS-passport
15. What conservation stamp is a non-postal item that cannot be used for postage? -
ANS-bird stamp
16. What free holdout service allows customers to obtain their mail at the Post Office? -
ANS-Firm
17. What free service allows customers to keep mail at the post office while on vacation or
away from home? - ANS-Hold
18. What is the name of the service offered by the Postal Service to men ages 18-25 to
regsister? - ANS-Selective Service
19. What order is used to alter a person's current address when they move? - ANS-Change
of Address
20. What service allows customers to have their mail reshipped to a temporary address? -
ANS-Forwarding
21. What service allows customers to request their package to be returned before delivery? -
ANS-Intercept
22. What service allows customers to see images of their mail before it is delivered? -
ANS-Informed Delivery Service
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