PS 104 Questions and Answers
A patient's primary care provider (PCP) prescribes him a new diuretic because of a change in his insurance. It is intended to replace his previous medication. However, when he gets home, he is confused and takes both the previous and the new diuretic. He becomes dehydr...
PS 104 Questions and Answers
A patient's primary care provider (PCP) prescribes him a new diuretic because of a
change in his insurance. It is intended to replace his previous medication. However,
when he gets home, he is confused and takes both the previous and the new diuretic.
He becomes dehydrated and ends up in the hospital. Which of the following process
improvements would have been the best option for the PCP to prevent this adverse
event? - answer Using teach-back to confirm patient understanding
According to US studies, approximately what portion of serious adverse events can be
linked to miscommunication between caregivers when patients are transferred or
handed over? - answer 80%
Which of the following is NOT always a key part of the medication reconciliation
process? - answer Following up with the patient to ensure he or she takes the
medication as prescribed
Which is the following statements best describes the role of patients in ensuring safety
across the continuum of care? - answer Patients often need to be able to act out
precise recommendations when they leave the health care setting for home.
A primary care provider (PCP) refers her patient to a specialist for a sleep study. Which
of the following steps would represent the END of a closed-loop referral process? (Hint:
Think of the nine-step process this lesson recommends). - answer The PCP
discusses the treatment plan with the patient, after communicating about it with the
specialist.
When speaking with a patient who has limited understanding of health care terminology,
which of the following words would you likely want to avoid? - answer ALL THE
ABOVE
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