BUSI 352 CH 1 Certification Revised Exam Questions With Multiple Choices And Verified Answers.
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Course
BUSI 352
Institution
BUSI 352
Competitiveness - correct answer A company's ability to maintain and gain market share in its industry
Stakeholders: - correct answer - Stockholders = Want a return on their investment
- Customers = want a high-quality pr...
Competitiveness - correct answer A company's ability to maintain and gain market
share in its industry
Stakeholders: - correct answer - Stockholders = Want a return on their investment
- Customers = want a high-quality product or service
- Employees = Desire interesting work and reasonable compensation for their service
- Community = Wants the company to contribute to activities and projects and minimize pollution.
Human Resource Management - correct answer the policies, practices, and systems
that influence employees' behavior, attitudes, and performance
The HR Department is solely responsible for: - correct answer outplacement, labor
law compliance, record keeping, testing, unemployment compensation, and some aspects of benefits
administration
The HR Department can be thought of as a business within the business with three product lines: -
correct answer Admin Services
Business Partner Services
Strategic Services
self-service - correct answer Giving employees online access to HR information
Outsourcing - correct answer the practice of having another company provide
services
The HR function is organized into three principles. The HR functions want to: - correct answer
1. Be as innovative as the product side of the business
, 2. Minimize the infrastructure needed to keep the business running by emphasizing that managers and
employees should work together rather than sending employees to HR.
3. Anticipate business needs and be prepared with a plan to meet those needs
Evidence-Based HR: - correct answer Demonstrating that human resource practices
have a positive influence on the company's bottom line or key stakeholders (employees, customers,
community, shareholders).
the challenge of sustainability - correct answer Sustainability has been viewed as
one aspect of corporate social responsibility related to the impact of the business on the environment.
Sustainability - correct answer The inability of a company to survive in a dynamic
competitive environment. Based on an approach to organizational decision making that considers
company's ability to make a profit without sacrificing the resources of its employees, the community
and the environment
Stakeholders - correct answer The various interest groups who have relationships
with, and consequently, whose interests are tied to the organization
Three types of assets: - correct answer Financial Assets
Physical Assets
Intangible Assets
Knowledge Workers - correct answer Employees who own the intellectual means of
producing a product or service.
Empowering - correct answer giving employees responsibility and authority to make
decisions
Change - correct answer The adoption of a new idea or behaviour by a company
Learning Organization - correct answer Employees are continually trying to learn
new things
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