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Flight attendant test #3 SOP questions and answers
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Flight attendant test #3 SOP questions and answers
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Flight attendant test #3 SOP questionsand answers
Give the sample briefing for passengers in emergency exit row - Answers -Hello, are
you aware that you are seated in an emergency exit row. I am required to inform you
how to operate this exit. Remove this cover, pull the red T-shaped handle down. bring
the window inside turn it on its side and throw it out. Please refer to the safety features
card locate it in the seat pocket in front of you. Do you have any questions? Thank you
for your attention, enjoy the flight.
How do you count children being held on an aircraft and children in a car seat during a
headcount - Answers -Children in a car seat are counted as adults and babies being
held are added on at the end of the number example 46+3
Steps to arming door (6) - Answers -1)wait for announcement
2)Red flag across window
2)Girt bar in floor
3)Cross check
4)Verbally confirm cross
check complete
5) call forward "aft doors armed and cross checked"
What's the difference from arming door to disarming door? - Answers -Red flag across
window is put back into its position not across the window after the girt bar is in the door
What does one chime mean - Answers -Seat belt sign
What do you do if you find a passenger smoking - Answers -You take the cigarets and
put it out, putting it in water to make sure it's out.
Put butt in bag and write pax info on bag
If the pax doesn't cooperate tell in-charge/PIC and they will be deplaned by local or
airport authorities
Voyage report
PED permitted without restrictions (6) - Answers -Hearing aids
, Heart pacemaker
Digital watch
GPS
diabetic insulin pumps
Defibrillator
PED permitted during cruise (5) - Answers -Laptop
Video games (silent)
Headphones
Medical equipment
Camera
Prohibited PED items (5) - Answers -Am/fm radio
Transmitter or receivers
Radio controlled toys
Walkie-talkies
E-cigarette
When is beats style headsets not allowed to be used - Answers -Boarding, deplaning,
take off, landing, walking across apron
Steps to follow if interference by PED (5) - Answers -Figure out who's using PED
Turn off completely
Tell pic it's turned off
Confirm interference has stopped
If stop ask passenger to keep all completely during flight
Procedures to follow for ground service (8) - Answers -Pic is consulted before service
provided
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