Which activities might prevent workplace violence? A. know consequences of changing
and not changing their behavior B. have opportunities to discuss their problems C.
understand how their performance is evaluated D. all of these - ️️all of these
Which of the following choices is NOT a confli...
3260 Exam 3 Chapter 13 Managing
Conflict
Which activities might prevent workplace violence? A. know consequences of changing
and not changing their behavior B. have opportunities to discuss their problems C.
understand how their performance is evaluated D. all of these - ✔️✔️all of these
Which of the following choices is NOT a conflict-related axiom relevant to
communication? A. Conflict develops due to perceived mutually exclusive goals. B.
Conflict involves parties who may have different values or perceptions. C. Conflict
terminates only when each side is satisfied that it has won or lost. D. All of these are
axioms - ✔️✔️All of these are axioms
Which one of the following does the chapter identify as a source of conflict? - ✔️✔️The
distribution of limited resources available within the organization
Perceived conflict is present when the parties ______. - ✔️✔️Both recognize the
conditions and misunderstand one another's true position are correct
Which type of conflict should cause managers to be concerned about sabotage and
incidents of violence? - ✔️✔️Felt conflict
Which of the following is NOT a strategy presented for conflict resolution? A. avoidance
B. accommodation C. forcing D. delegating - ✔️✔️Delegating
Managers who withdraw from conflict ______. A. enjoy less open, upward
communication B. are perceived as less helpful C. give employees less knowledge of
their attitudes and feelings D. all of these - ✔️✔️All of these
Managers who withdraw from conflict ______. A. enjoy less open, upward
communication B. are perceived as less helpful C. give employees less knowledge of
their attitudes and feelings D. all of these - ✔️✔️Accomodating
Although likely to cause later conflicts, which conflict resolution strategy is the most
commonly used by managers? - ✔️✔️Forcing
The manager who attempts to meet production goals at all costs, without concern for
the needs of others, would use which strategy? - ✔️✔️Forcing
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