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Salesforce Associate Exam-1 Q&A - Force on Force Questions and Answers 100% Accurate
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Salesforce Associate Exam-1 Q&A - Force on Force
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Salesforce Associate Exam-1 Q&A -Force on Force
A Salesforce associate is helping a learning institution implement Salesforce to track
faculty recruitments and student admissions and seamlessly manage student activities.
Which Salesforce product should the associate recommend?
a. Education Cloud
b. Sales Cloud
c. Nonprofit Cloud - answera. Education Cloud
Education Cloud is a Salesforce product specially designed to oversee faculty
recruitment, manage student admission, and provide insightful student experience with
advanced tools and marketing features.
Businesses use Sales Cloud to track lead management, opportunity management, etc.
Non-profit organizations use
Nonprofit Cloud to help them with fundraising, programs, and marketing.
Which of the following best describes how a Trailmix can assist in learning Salesforce?
a. Trailmix is a feature that provides learners with a variety of Salesforce tutorials,
videos, and resources to help them gain a more comprehensive understanding of the
platform.
b. Trailmix is a tool that allows learners to track their progress and stay on task while
learning Salesforce.
c. Trailmix is a tool that helps learners create a study schedule for learning Salesforce. -
answera. Trailmix is a feature that provides learners with a variety of Salesforce
tutorials, videos, and resources to help them gain a more comprehensive understanding
of the platform.
Trailmix is a feature provided by Salesforce which allows users to curate and share
resources such as tutorials, videos, and guides to help learners gain a more
comprehensive understanding of the platform.
Which of the following is true about master-detail relationships?
a. If master records are deleted, child records remain intact
,b. The child records in a master-detail relationship do not have Owner fields since they
have the same Owner as the parent record
c. Standard objects can be on the master or detail side of a custom object in a master-
detail relationship - answerb. The child records in a master-detail relationship do not
have Owner fields since they have the same Owner as the parent record
There is no visible Owner field in the detail object. The detail object's records will always
inherit the owner of their master records.
Master-detail relationships are parent-child relationships in which the master object
(parent) controls certain behaviors of the detail object (child). A deleted record on the
master object results in deletion of the related detail object records.
Standard objects cannot be on the detail side of a custom object in a master-detail
relationship. They can only be on the master side for custom objects. However. a
standard object can be a detail object for another standard object.
JL Realty wants to understand its business needs better, evaluate requirements, and
use data-driven strategies to improve operations. Which role in Salesforce is the most
suitable for addressing this scenario?
a. Salesforce Business Analyst
b. Salesforce Administrator
c. Salesforce Marketer - answera. Salesforce Business Analyst
A Salesforce Business Analyst is responsible for analyzing the company's business
requirements and finding solutions to meet those needs within the Salesforce platform.
They work closely with stakeholders to understand their business processes and align
technology solutions with the company's goals.
On the other hand, a Salesforce Administrator focuses on the technical aspects of the
platform, such as setting up users and configuring the system.
At the same time, a Salesforce Marketer is responsible for creating and executing
effective marketing campaigns.
The customer service manager of Cosmic Electronics would like to be notified daily via
email if the number of open cases exceeds 100. What do you think the best way is to
meet this requirement?
a. Create a process that sends an automatic email to the manager based on custom
criteria.
b. Ask the customer service manager to subscribe to an open case report for
notifications.
, c. Schedule a dashboard refresh so that it runs daily and sends its result via email to the
manager. - answerb. Ask the customer service manager to subscribe to an open case
report for notifications.
End users can subscribe to reports to trigger notifications based on conditions and
frequency. In this case, report notifications can be triggered if the aggregate Record
Count is greater than 100.
Scheduling a dashboard refresh to run and send daily, weekly, or monthly email
notifications is possible. However, it only provides limited email notifications once a day
without the option for real-time alerts based on specific criteria. It also does not allow
users to set conditions that trigger the report run, but the manager only wants to be
notified if a certain condition is true.
A process can be triggered when a record is created or edited and meets the criteria
specified in the rule. However, it cannot trigger an email based on an aggregate, such
as the number of open cases.
A new Salesforce administrator has been hired at a company that uses Salesforce for
customer relationship management. The administrator must quickly acquire the
knowledge and skills necessary to manage the company's Salesforce org effectively.
What is the most efficient way for the new administrator to use Trailhead?
a. Prepare for the Salesforce Certified Administrator exam using Trailhead.
b. Create a customized trailmix with modules specific to the company's use case.
c. Complete all trails related to Salesforce administration on Trailhead. - answerb.
Create a customized trailmix with modules specific to the company's use case.
New administrators can take a personalized approach by creating a trailmix, a custom
combination of modules that aligns with their company's specific industry and usage.
This allows the new administrator to gain knowledge and abilities relevant to their role
and the company's needs.
Trails are groups of modules and projects that provide guided learning paths related to
specific roles or needs. Completing all trails related to Salesforce Administration would
not be time-efficient and may involve topics that will not be useful to the company.
Preparing for the Salesforce Certified Administrator exam should not be a priority for a
new administrator who has to learn skills and knowledge quickly.
A Salesforce administrator wants to create a new layout for the Opportunity object. How
can the Admin navigate to the page where a new layout can be generated?
a. Object Manager > Opportunity > Page Layouts
b. Object Manager > Opportunity > Validation Rules
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