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Salesforce getting started Questions and Answers Fully Solved
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Salesforce getting started
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Salesforce getting startedSalesforce comes with a lot of standard functionality - answer standard functionality -
out-of-the-box products and features that you can use to run your business.
Sell to prospects and customers - answer Leads and Opportunities to manage sales
Help customers after the sale - answer Cases and Communities for customer
engagement
Work on the go - answer The customizable Salesforce mobile app
Collaborate with coworkers, partners, and customers - answer Chatter and
Communities to connect your company
Market to your audience - answer Marketing Cloud to manage your customer journeys
Database in the context of salesforce - answer Think of a giant spreadsheet. When you
put information into Salesforce, it gets stored in the database so you can access it again
later. It's stored in a very specific way so you're always accessing the information you
need.
App - answer is a set of objects, fields, and other functionality that supports a business
process. You can see which app you're using and switch between apps using the App
Launcher
Objects - answer are tables in the Salesforce database that store a particular kind of
information. There are standard objects like Accounts and Contacts and custom objects
like the Property object you see in the graphic.
Records - answer rows in object database tables. Records are the actual data
associated with an object.
Fields - answer are columns in object database tables
Org - answerOrg is short for organization, and it refers to a specific instance of
Salesforce. The image here is taken from Dream House's org. Your company can have
one or multiple orgs.
declarative development - answer Developing without code. With declarative
development, you use forms and drag-and-drop tools to perform powerful customization
tasks
, programmatic development - answerwhich uses things like Lightning components, Apex
code, and Visualforce pages
Every time you create a custom object, you automatically get something called Chatter
feed tracking - answer
Chatter feed tracking provides a way for multiple people to comment and collaborate on
a particular record. - answerThe discussions and decisions are stored on the record so
everyone can stay up to date on important decisions.
How you can use the platform with Finance - answer- Budget management
- Contract management
- Pricing
Product - answer- Warranty management
- Preproduction testing
- Product ideas and innovation
Supply chain - answer- Procurement
- Vendor management
- Logistics
Ops - answer- Asset and facilities management
- Merger and acquisition enablement
- Business agility
- Salesforce is a cloud company. Everything we offer resides in the trusted, multitenant
cloud
- The Salesforce platform is the foundation of our services. It's powered by metadata
and made up of different parts, like data services, artificial intelligence, and robust APIs
for development. - answer- All our apps sit on top of the platform. Our prebuilt offerings
like Sales Cloud and Marketing Cloud, along with apps you build using the platform,
have consistent, powerful functionality.
- Everything is integrated. Our platform technologies like Einstein predictive intelligence
and the Lightning framework for development are built into everything we offer and
everything you build
At Salesforce, trust is our top priority. Not only are you keeping your sensitive data in
your org, you're also building functionality vital to your company's success on our
platform. - answer
Our trust site, trust.salesforce.com, is a vital resource. - answeryou can use it to view
performance data and get more information about how we secure your data. It also
shows you any planned maintenance we'll be performing that might impact your access
to Salesforce.
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