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Practice Management Final Exam Questions and Answers
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Practice Management Final Exam Questions and Answers
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Practice Management Final ExamQuestions and Answers
Please select one factor affecting the demand for dental services.
a. increased amount of dental schools
b. state reducing requirements for dentists to practice
c. less need for dental work due to improvement of oral health
d. less dentists moving to rural areas to practice dentistry - Answers -C
What is one of the benefits of businesses?
a. destroy the environment
b. leadership keeps profits without sharing
c. limited social accountability
d. value profits more than relationships with customers
e. contribute to the quality of living in society - Answers -E
Prices become higher when a unique and highly desirable item is auctioned because
the _________.
a. supply and demand are unknown
b. demand is higher than the supply
c. supply is higher than the demand
d. supply and demand are equal - Answers -B
What is the most widely used indicator of economic growth?
a. gross national product
b. consumer price index
c. gross domestic product
d. producer price index - Answers -C
What is the major purpose of the Federal Reserve System or "the Fed"?
a. regulate the healthcare system
b. cause chaos
c. create excessive inflation
d. stabilize the financial system - Answers -D
What is the role of the accountant?
a. all of the above
b. analyze financial information
c. create reports to disclose financial information
d. collect financial information - Answers -A
, Janet is a dentist, but also has a side business selling her artwork. She has several
employees that work for her part-time that maintain the website and sell during art
events. She filed no legal paperwork and has no partners. Janet's artwork business is
a(n) _________?
a. corporation
b. sole proprietorship
c. illegal endeavor
d. limited liability company - Answers -B
Who in the dental office is responsible for the final quality of the dental work?
a. dental lab
b. dental assistant
c. supply representative
d. dentists - Answers -D
What is the difference between a subsidized and unsubsidized loan?
a. Unsubsidized loan interest starts at time of dispersement.
b. Subsidized loan interest starts at time of dispersement.
c. Unsubsidized loan principal is higher than subsidized loans.
d. Subsidized loan principal is higher than unsubsidized loans. - Answers -A
What financial lending opportunities are available should you want to open a practice
and need more financial capital?
a, bank
b. family member
c. all of the above
d. credit union - Answers -C
As the leader of the dental office, what can a dentist do to help manage all aspects of
the team?
a. eavesdrop on hygienist taking medical history
b. multi-task while impression is setting or anesthetic is starting to work
c. all of the above
d. delegate duties when possible - Answers -C
Why are daily morning huddles important?
a. provides staff an outlet to talk about their gripes for the practice
b. provides an opportunity to reduce problems during the day and talk about practice
goals
c. can be a quiet session before patients arrive so staff can use their phones
d. allows the dentist to micromanage all aspects of the day - Answers -B
What is a strategy that would NOT lead to building a patient base?
a. avoid answering phone calls during business hours
b. communicate with empathy and interest
c. develop relationships with the patient and their family
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