TEST BANK
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Core 1 (220-1001)
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EDITION: 5th Edition
AUTHORS: Rick McDonald
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,Chapter 1 Test Bank
True / False
1. Laptop computers use the same memory modules as desktop computers.
False—The memory chips may be the same, but laptop computers use SODIMM memory modules,
which are significantly smaller than standard DIMM modules and are not interchangeable.
2. If the Wi-Fi connection on a laptop isn’t working, there might be a push button or key combination
you can use to turn it on.
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True—Check the Fn keys on the keyboard or look for a button on the sides of the unit.
3. Android users download apps from the Android Store.
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False—Android’s app store is called Google Play. It is an example of a trusted source.
4. Airplane mode turns off any wireless antenna in a device including GSM (cell phone), Wi-Fi, GPS, and
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Bluetooth.
True—Airplane mode turns off all wireless antennas. Bluetooth and Wi-Fi can be enabled separately
after Airplane mode is enabled.
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5. A Bluetooth device needs to be paired with a mobile device before it can be used.
True—Both devices must be turned on and configured as discoverable before they can be paired.
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6. IMEI numbers can be used to block a stolen cell phone.
True—If you know the IMEI or MEID number of your cell phone, contact your carrier and ask the phone
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to be blocked.
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7. Most laptop computers use 3.5-inch hard disks, the same as desktops.
False—Most laptop computers use 2.5-inch hard disks, which are different from those used in desktops.
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8. M.2 is a miniature version of a PCIe card designed for laptops.
False—M.2 is an interface for solid-state storage. mPCIe is the miniature version of a PCIe card.
9. The Wi-Fi antenna in a laptop is typically located in the screen assembly.
True—The Wi-Fi antenna typically runs around the outer bezel of the screen.
10. If a laptop's display is very dim and difficult to read, the inverter may be faulty.
True—The inverter is the component that converts low-voltage DC power to the higher-voltage AC
power needed to power a CCFL backlight.
,Multiple Choice
11. When troubleshooting mobile wireless connections, which of these is unlikely to be a factor?
a. The device is within range of the wireless network.
b. The correct SSID was entered (if manually connecting).
c. The device supports the encryption protocol of the wireless network.
d. The brands of the devices.
Answer D. The brands of the devices are not a consideration for devices that meet industry standards.
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12. The process to synchronize a Bluetooth device to a mobile device is called ______.
a. Tethering
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b. Enabling
c. Pairing
d. None of the above
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Answer C. Pairing is also known as linking.
13. Which of these is not a consideration when configuring a mobile device to receive email?
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a. POP3
b. IMAP
c. Exchange
d. DNS
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Answer D. Depending on the mail server, POP3, IMAP, or Exchange may need to be configured. DNS is
the Domain Name Server, which is important to a Wi-Fi connection, but not specifically to email.
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14. Which of these is a common use for NFC?
a. Navigation
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b. Paying by credit card
c. Making a phone call
d. Watching a video
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Answers B. NFC stands for near field communication; one common use is to collect credit card
information by swiping the card within a few inches of a processing terminal.
15. A laptop computer’s display is badly damaged. In addition to the LCD screen needing replacement,
which other components might also need to be replaced? (Choose all that apply.)
a. CPU
b. Wireless antenna
c. Webcam
d. SODIMMs
Answers B, C. The display on almost any laptop includes two additional components besides the LCD
screen: a wireless antenna and a webcam. By replacing the entire display subsystem, all three
components are replaced at the same time.
, 16. A mobile device with a touchscreen uses which of the following as an overlay on the display?
a. Randomizer
b. Digitizer
c. Wi-Fi antenna
d. Webcam
Answer B. A digitizer is the touch-sensitive layer over the display that translates touch into input
commands.
17. Which key is found only on laptop keyboards, not desktop keyboards?
a. Windows
b. Alt
c. Home
d. Fn
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Answer D. The Fn key activates special purposes for certain keys to control laptop-specific features such
as screen brightness and contrast.
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18. A user wants to add multiple monitors and more USB ports to their laptop. What device should they
purchase?
a. external keyboard
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b. surge suppressor
c. uninterruptible power supply (UPS)
d. port replicator
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Answer D. A port replicator expands the capability of a portable computer by adding expansion slots
and input/output ports.
19. Which type of mobile device is most likely to use a Lightning connector?
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a. Windows laptop
b. Chromebook
c. iPhone
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d. Android phone
Answer C. iOS devices such as iPhones typically use the Lightning connector.
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Matching
20. Match the following terms associated with laptops and mobile devices.
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A. A reduced-size version of a DIMM module
B. An open wireless protocol for exchanging data from a distance of several feet
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