Exam (elaborations)
Com 351 Midterm Questions And Answers Latest Update
- Course
- COM 351
- Institution
- Arizona State University
Com 351 Midterm Questions And Answers Latest Update
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Com 351 Midterm Questions And AnswersLatest Update
Thinking creatively and critically means: ANS✔✔ having opinions backed
up by reasons and evidence, anticipating and solving problems, making
decisions and communicating them effectively
Osborn-Parnes Creative Problem Solving Process ANS✔✔ 1. explore the
challenge
2. generate ideas
3. implement solutions
Factors that prompted companies to move to emerging markets around the
world: ANS✔✔ the rise of new communication technologies, removal of
trade barriers, advanced forms of transportation, saturated local markets
Tools for Success in the 21st Century Work Place: ANS✔✔ 1. use tech
thoughtfully and in a professional manner to achieve success
2. google analytics
3. words, figures, and data
4. social media proficient
Anytime, Anywhere, 24/7 Availability ANS✔✔ The challenge of relentless
connectedness across the time zones and distances
,Requirements for successful communicators in new markets: ANS✔✔ 1.
understanding different customs, lifestyles, and business practices
2. coping with challenges of multiple time zones, vast distances, and different
languages
3. developing new skills and attitudes
4. practicing cultural awareness
Cross Functional Teams ANS✔✔ 1. involve empowered employees in
decision making
2. form as stable units w/ the same participants
3. learn to work well together over time
Project Based Teams ANS✔✔ 1. meet unplanned to solve a particular
problem
2. disband after meeting objectives
Advantages of shrinking management layers: ANS✔✔ cost savings, fewer
layers between managers and workers, shorter lines of communication, faster
decision making, quick response to market changes
"Work Shifters" ANS✔✔ a new breed of telecommuter; remains outside work
office majority of the time
Business Communication functions to: ANS✔✔ 1. inform
2. persuade
3. promote goodwill
, Mobility ANS✔✔ smart electronics devices
Interactivity ANS✔✔ social media networks
Rich Media ANS✔✔ face-to-face and telephone conversation (for complex
issues and sensitive subjects)
Lean (low richness) Media ANS✔✔ written media like email, letters, memos,
note reports (for routine, unambiguous problems)
Social Presence ANS✔✔ the degree to which people are engaged online and
ready to connect with others
Media w/ High Social Presence ANS✔✔ conveys warmth and is personal
(face to face, video conference, live chat)
Media w/ Low Social Presence ANS✔✔ is not personal (email, social media
post)
Internal Communication includes... ANS✔✔ -exchanging ideas with other
employees
-email (most popular medium in workplace)
-inform management of progress
-develop new products and services
-coordinate activities
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